Associate Director, Content Approval & Process Excellence Strategy

Novartis • East Hanover, NJ

5d • Onsite

About The Position

Join Novartis as an Associate Director, Content Approval & Process Excellence (CAPE) and play a critical role in driving efficiency across the Material Approval Process (MAP) through comprehensive oversight and strategic collaboration with key stakeholders. This role leverages metrics to enable continuous improvement and accelerate speed to market, while indirectly leading cross functional partners across Brand, Medical, Legal, and Regulatory to optimize content reuse, ensure consistency, and maintain compliance/ adherence with MAP requirements. The position champions a culture of openness and agility, delivering meaningful impact within demanding timelines. This role is based in East Hanover, NJ and will not have the ability to be located remotely. Novartis is unable to offer relocation support for this role; please only apply if this location is accessible for you. This position will requires up to 5% travel as defined by the business (domestic and/or international).

Requirements

• Bachelor's degree required; focus in Business, Marketing, Digital Media, or Communications preferred.
• At least 5 years’ marketing experience in the pharmaceutical/biotech industry and/or in a digital marketing operations role.
• Product launch expertise in the pharmaceutical/biotech industry with working knowledge of FDA guidance for industry & promotional review/ approval process (PRC, MLR, MAP).
• Deep understanding of process optimization and asset creation with strong leadership and motivational skills as well as the ability to inspire change.
• Excellent planning, forecasting and negotiation skills.
• Demonstrated matrix management skills; ability to work with cross-functional teams.
• Proven ability to operate under, and apply, Agile Methodology.
• Proficiency in MLR process and systems, including but not limited to Veeva PromoMats, Aprimo Marketing Cloud or similar DAM/workflow.

Nice To Haves

• Pharmaceutical experience is highly preferred with functional experience in regulatory, medical, marketing operations, sales or communications
• Skilled in channel execution applications: Drupal and SFMC

Responsibilities

• Partner with Integrated Marketing Strategy team (IMST) and Cross‑Matrix Brand teams to drive effective execution of the Material Approval Process (MAP).
• Apply metrics to prioritize work, allocate resources, and ensure smooth end‑to‑end material progression.
• Monitor KPIs, share insights with stakeholders, and implement corrective actions to prevent backlogs.
• Collaborate with Brand, Agency, and MLR partners to deliver compliant, high‑quality operational outcomes.
• Identify opportunities for content reuse and support timely updates to claims and messaging.
• Ensure MAP submissions meet Novartis standards, content readiness requirements, and quality expectations.
• Communicate MAP process updates to support consistent execution and change adoption across teams.
• Leverage digital tools and analytics to improve processes, reduce effort, and enhance operational effectiveness.
• Support change initiatives by clearly communicating the “why” and reinforcing new ways of working.
• Manage multiple priorities effectively to deliver results within demanding timelines.

Benefits

• US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits.
• In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level