Associate Director, Connected Devices Project Management

IQVIA • Durham, NC

3d • $88,600 - $246,600

About The Position

Summary: Connected Devices is one of the most dynamic and interesting areas within the Clinical Research industry. The identification, strategy and management of various devices and their data ingestion modalities in order to meet the endpoint goals of our customers is ever challenging and exciting. This highly visible business unit is closely connected to other trial delivery teams within IQVIA. We work closely with technology partners and our sponsor partners to help speed therapies to market in a global network. We seek highly motivated and accountable people looking for opportunities to impact the business and be part of the solution. At IQVIA, we look at individuals with a focus on continuous learning and career development Purpose: To assist department Director in developing department strategy and team building; to ensure a high standard of service to clients and develop strategies in alignment with departmental objectives; manage key client relationships; manage direct reports.

Requirements

• Knowledge of FDA (Food and Drug Administration) guidelines and their impact on the operations
• Good team leadership skills
• Good ability to prioritize, schedule and organize
• Good problem-solving skills
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Basic Knowledge of computers preferably Microsoft Office Excel and Microsoft Office Word
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
• Bachelor's Degree Life sciences or related discipline Req
• 10 years of relevant experience, including experience establishing and managing a high-quality department/core team Req
• Equivalent combination of education, training and experience Req

Responsibilities

• Ensure consistent and outstanding quality against department deliverables.
• Manage customer relationships and lead the teams towards successfully achieving customer deliverables.
• Manage the standard operating procedures of the department and ensure compliance with ICH GCP guidelines.
• Oversee the maintenance, review and implementation of Quality Control procedures.
• Lead departmental and company Projects and Initiatives.
• Conduct capacity planning.
• Assist the Business Development team with RFP(Request for proposal)/RFI (request for information) review for assigned accounts, working closely with the internal teams and the client.
• Oversee forecast, backlog and projections for existing account and for direct reports; complete forecasting for existing accounts.
• Manage staff in accordance with organization’s policies and guidelines. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development, rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters for reportees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager