Associate Director, Commercial Training

CSL

90d

About The Position

The Associate Director, L&G is responsible for collaborating closely with NA Operations leadership to develop curricula in line with CSL core values and competencies, which are critical to a high performance culture. The position works with our North American Business Operations Leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training programs are in place to enable the achievement of desired business results. Training programs focus on a variety of topics: including, but not limited to; essential management/leadership skills, business ownership, business acumen, competencies and sales management development. Conducts needs assessments, designs and develops training programs. Facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to align with business objectives and impact.

Requirements

• Bachelor’s degree is required, preferably in life sciences or related field.
• MBA a plus.
• Seven to ten years’ experience that includes several of the following roles: sales, management, sales training, curriculum/program development, and medium to large-scale program implementations.
• Direct-line management/leadership experience highly desired.
• Life sciences background required.

Responsibilities

• Work with the Director of Learning & Growth to evaluate current capabilities and contribute to the department’s overall strategic plan.
• Consult with business leaders to understand business objectives, create development solutions to accelerate those objectives, provide oversight on execution, and ensure results are achieved through metrics and measurement.
• Create sales skills training programs at all levels using a blended learning approach and adult learning instructional design principles.
• Design all phases of the content development cycle, including needs analysis, planning, designing, developing, implementing, evaluating and continual refinement.
• Manage multiple projects simultaneously by aligning stakeholders and prioritizing deadlines.
• Develop participant and instructor materials (course manuals, workbooks, handouts, job aids, etc) alone or in conjunction with vendor support.
• Develop self-paced e-learning, instructor-led training (both in-person and virtual classroom material).
• Develop and implement holistic measurement strategy.
• Work with team to monitor and evaluate training program, assess results, implement enhancements, and provide recommendations for training program effectiveness.
• Align current training and development programs to effectively impact key business indicators.
• Ensure all training and development activities are strategically linked to the organization’s mission and vision.
• Measure transfer of learning from training courses back to the business.
• Track key business indicators to determine the effectiveness of current training and development programs.
• Administer and manage CSLs LMS system and Learning Applications.
• Serve as the 'go to' for LMS and Learning App users, promote adoption, keep current on new releases and AppExchange solutions, provide training, and more.
• Lead the administration, design, delivery, measurement, communication and facilitation of new hire sales training for the assigned therapeutic area.
• Maintain up-to-date curriculum, rosters, archives and approach to onboarding of new representatives and managers.

Benefits

• Health care benefits effective day 1 for employees working at least 30 hours per week.
• Financial protection resources.
• Support for starting a family.
• Emergency backup care assistance.
• Mental health resources.
• Financial planning support.
• Charity matching contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees