Associate Director (Center for Innovative Leadership)

Johns Hopkins University•Baltimore, MD

37d•Hybrid

About The Position

We are seeking an Associate Director, Center for innovative leadership who will work to independently manage program design and operations for a center or program. This position is responsible for the successful planning and execution of a portfolio of highly experiential, industry-leading programs. This multi-faceted position will include leadership of program operations, management of a dynamic delivery team to ensure successful event execution, and oversight of relevant learning tools, assessments, and systems. Specific Duties & Responsibilities Program Management Forecast program needs and participant demands, ensuring preparedness and efficiency, while developing and refining operational processes to enhance efficiency and project delivery timelines. In collaboration with faculty and staff colleagues, develop and maintain program material and learning resources for all courses, programs and events. Oversee each program's delivery, to include mentoring and leadership of a cross-functional delivery team, with the expectation that both virtual and in-person programs are delivered with consistently high standards of quality. Build and maintain strong relationships with Johns Hopkins educators, academic leaders, graduate students and partners. Explore strategic opportunities to grow and expand program portfolio. Operational Leadership Manage client relationships and ensure effective design, delivery, and management of new and existing programs. Maintain and clearly communicate to program leadership key data on enrollment, content, program highlights, performance, etc. Serve as subject matter expert regarding program requirements, advising participants and making additional recommendations as needed. Responsible for the management and ongoing content maintenance of the learning management system. Troubleshoot participant technical issues and concerns. Create or redefine best practices and workflow process to support an exceptional learning experience and cross-enterprise collaboration. Administrative Supports administrative functions for the program. Other duties as assigned.

Requirements

Bachelor's Degree.
Four years of progressively responsible experience in program administration in an academic environment.
Additional education may substitute for required experience andadditional related experience may substitute for required educationbeyond a high school â¯diploma/graduation equivalent, to the extentpermitted by the JHU equivalency formula.

Responsibilities

Forecast program needs and participant demands, ensuring preparedness and efficiency, while developing and refining operational processes to enhance efficiency and project delivery timelines.
In collaboration with faculty and staff colleagues, develop and maintain program material and learning resources for all courses, programs and events.
Oversee each program's delivery, to include mentoring and leadership of a cross-functional delivery team, with the expectation that both virtual and in-person programs are delivered with consistently high standards of quality.
Build and maintain strong relationships with Johns Hopkins educators, academic leaders, graduate students and partners.
Explore strategic opportunities to grow and expand program portfolio.
Manage client relationships and ensure effective design, delivery, and management of new and existing programs.
Maintain and clearly communicate to program leadership key data on enrollment, content, program highlights, performance, etc.
Serve as subject matter expert regarding program requirements, advising participants and making additional recommendations as needed.
Responsible for the management and ongoing content maintenance of the learning management system.
Troubleshoot participant technical issues and concerns.
Create or redefine best practices and workflow process to support an exceptional learning experience and cross-enterprise collaboration.
Supports administrative functions for the program.
Other duties as assigned.