Associate Director, Business Quality

Campbell Arnott • Charlotte, NC

64d

About The Position

At Campbell's, quality isn't just a standard-it's a promise. In this role, you'll be the driving force behind ensuring that promise is delivered across every category we touch. From snacks to beverages and beyond, you'll lead the execution of business quality programs in the field, influence innovation processes, and champion continuous improvement initiatives. Your work will directly impact consumer trust and elevate our quality standards to new heights.

Requirements

• Bachelor's Degree in a related scientific discipline (Minimum Qualification)
• A minimum of 7 years of relevant experience (Minimum Qualification)
• Ability to influence Marketing and R&D, manage multiple priorities, and communicate effectively across levels.
• Proficiency in Statistical Process Control, Design of Experiments, and process capability studies.

Nice To Haves

• BS in Food Science
• 7 years of experience in the food industry or relevant CPG experience.
• Strong knowledge of product processing, food safety, regulatory compliance, and quality systems.
• Experience in large organizations (or adaptable from smaller/private companies).
• Plant-level experience with commercialization and quality troubleshooting.
• Familiarity with quality manuals, audit standards, and KPI development.
• Strong risk management and problem-solving capabilities.
• Continuous improvement mindset and ability to build trust quickly.

Responsibilities

• Lead and develop a team of direct reports, providing strategic direction, coaching, and support across a wide variety of products. Drive high-level people management capabilities to foster collaboration, accountability, and performance.
• Lead quality initiatives for category-level strategy and innovation.
• Partner with R&D, Marketing, Supply Chain, and Field Quality on new product launches and quality improvement projects.
• Analyze consumer trends, complaints, and competitive benchmarks to drive insights.
• Maintain and manage quality programs, charters, and KPIs.
• Provide technical leadership on quality systems, standards, and procedures.
• Support customer engagement and issue resolution.

Benefits

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell's offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 1,001-5,000 employees