Associate Director, Business Operations, Innovation

Mass General Brigham • Somerville, MA

12h • Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Associate Director of Innovation Business Operations is a leadership role for a candidate with experience in the oversight of complex IP and license portfolios, oversight of licensee compliance with financial and diligence obligations, and leadership of relationships with industry and academic counterparts. This position is a member of the Innovation management team and is accountable for driving (i) operational initiatives that enhance the Innovation office’s business performance and grow revenue through dedicated stewardship of the Innovation deal portfolio, and (ii) functional excellence for contract compliance professionals who have primary responsibility for enforcing licensee contract compliance, assessing revenue expectations, managing agreement lifecycles, and ensuring the integrity of agreement data for robust analytics. The Associate Director applies knowledge of intellectual property–based asset development, deal negotiation and structuring, market trends, internal reporting, and leadership needs, and is developing a network of contacts in relevant business areas to engage and influence industry executives, academic counterparts, and other MGB offices to steward MGB’s license portfolio toward high-value commercial outcomes. Job Summary Responsible for leading the operational stewardship of a complex intellectual property and licensing portfolio to drive revenue realization, compliance, and high-value commercial outcomes. Oversees contract lifecycle management, licensee performance, financial and diligence compliance, and portfolio reporting. Partners closely with deal negotiation teams, legal counsel, finance, and department leaders to ensure strong execution of licensing strategy, risk management, and business performance across the Innovation portfolio.

Requirements

• Bachelor's Degree required, strongly preferred in a related field: Finance, Accounting, Legal, Business Administration.
• 5 - 7 years required, 8+ years preferred of relevant experience in tech transfer, contract management, royalty auditing, license enforcement, or other directly relevant experience required.
• 3 - 5 years of experience required in a contracts or financial supervisory or leadership role
• Curious and engaged in contract language, intellectual property management, deal-making, and commercialization in healthcare and life sciences.
• Strong negotiation skills with the ability to secure favorable results and resolve conflicts.
• Deep understanding of tech transfer license agreements and contract compliance/enforcement.
• Highly organized, able to manage multiple projects, deadlines, and stakeholder relationships concurrently.
• Excellent leadership and team management skills, focused on developing talent and providing clear guidance.
• Ability to analyze financial and performance data, prepare reports, and communicate insights to senior leadership.
• Strong collaboration and communication skills with internal teams (legal, finance, business development, operations) and external stakeholders.
• Proficient in MS Office (advanced Excel) and able to learn new analytics tools quickly.

Nice To Haves

• Relevant advanced degree (e.g., MBA, Master’s) is a plus.
• Relevant professional certification (e.g., CPA) is a plus
• 3 - 5 years of experience with payer contracts and regulatory compliance preferred

Responsibilities

• Leads and develops the contracts compliance team, providing guidance on complex contract enforcement issues and supporting professional growth.
• Directs the management of the full license lifecycle.
• Oversees license compliance with all contractual development, diligence, and payment obligations, identifying necessary amendments, cure actions, or breach notices as needed.
• Designs and implements process improvements to streamline portfolio management and improve efficiency and data quality.
• Manages license audits, collaborating with business development leaders and legal counsel to enforce revenue realization and financial accuracy.
• Collaborates with business development leaders to review and finalize financial and operational terms in contracts, minimizing risk, ensuring adherence to standards, and maximizing revenue realization.
• Prepares and presents portfolio and license performance reporting and forecasting, including financial impact, compliance metrics, and key performance indicators related to portfolio health and revenue, to senior leadership.
• Builds and maintains relationships with key stakeholders, including licensees, business development leaders, Office of General Counsel, finance, and department leaders, to support Innovation operations and portfolio performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level