Merck & Co.-posted 9 months ago
Full-time • Mid Level
Onsite • North Wales, PA
Chemical Manufacturing

The Business Insights and Analytics (BIA) team is seeking an Associate Director to lead its business performance sub-team. This pivotal 'Quarterback' role will partner with cross-functional teams across Human Health Digital, Data, and Analytics (HHDDA) to deliver business insights that will help drive marketing strategy and execution as well as enhance customer experience and engagement. Time allocation for this role consists of 60% leading analytics and 40% presenting and working directly with key marketing stakeholders.

  • Lead a team of business analysts, providing guidance on best practices in data analytics, data visualization and storytelling with data.
  • Translate complex business needs and priorities into analytical plans, providing actionable insights and effectively communicating advanced analytics to inform business decisions.
  • Work closely with HHDDA colleagues (i.e., data visualization, data solutions) and Marketing stakeholders to deliver best-in-class solutions and data-driven insights.
  • Manage analytics and digital solutions projects to deliver actionable and meaningful insights to marketing stakeholders in a timely manner.
  • Stay current with industry trends and advancements in analytical methodologies to enhance organizational analytic capabilities.
  • Contribute to innovative experimentations, focusing on idea generation, incubation, and using tangible, measurable criteria to make incremental meaningful improvements to the business processes and strategies using data.
  • Bachelor's degree in relevant field (Mathematics, Economics, Computer Science, Statistics, Decision Science, Marketing, Engineering, Public Health, etc.)
  • 5+ years of relevant experience delivering complex analytical projects in the pharmaceutical/biotech/healthcare industry
  • Prior hands-on experience working with healthcare business performance data
  • Ability to work at our North Wales (Upper Gwynedd), Pennsylvania office at least 3 days per week
  • MBA, MS, or PhD
  • Prior experience managing and mentoring direct reports
  • Delivers statistical and mathematical models through effective technical skills
  • Develops efficient programming code and software assets that provide advanced analytical functionality.
  • Creates analytical products (product parts) as a part of broader teams
  • Understands the business context, challenge, limitation, constraints and goals to effectively match the capability of the statistical and mathematical and M/L approaches to the business, scientific and operational challenge
  • Ensures advanced analytics support to decision making and business process tasks is understood, adopted and embedded as a part of regular business activities
  • Promotes a collaborative and high performing data driven culture across the company and high-quality delivery standards among fellow data scientists
  • Includes specializations within domains, such as therapeutic area and data assets (e.g., claims, EMR)
  • Sometimes specific roles include incremental skills pertaining to AI and M/L methods, Marketing Effectiveness Measurement, or test vs control and design of experiments.
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