Associate Director, Alumni Experience

Embry-Riddle Aeronautical UniversityDaytona Beach, FL
64d

About The Position

Since its founding in 1926, Embry-Riddle Aeronautical University has been the global leader in aerospace education and innovation. Nearly a century later, we continue to shape the future of aviation and aerospace through academic excellence, groundbreaking research, and an unmatched commitment to our students and alumni. Recognized among the nation’s Top 10 universities in multiple categories, Embry-Riddle’s aerospace engineering and professional pilot programs set the industry standard. Our online degrees consistently rank among the best in the country, and we are regularly honored as a “Best for Veterans” institution. As we approach our Centennial Campaign, we invite you to join this legacy of excellence. We seek a dynamic Associate Director of Alumni Experience to design and deliver impactful programs and events for more than 160,000 alumni worldwide — including astronauts, authors, entrepreneurs, and leaders across the aerospace industry. Reporting to the Director of Event Operations, this role will collaborate with the Alumni Engagement team to plan and execute signature events such as Homecoming, Lift Off celebrations, reunions, and industry gatherings, all while advancing the Embry-Riddle brand and strengthening alumni connections. This is more than a position — it’s an opportunity to help shape the next century of Embry-Riddle’s legacy of innovation, engagement, and excellence.

Requirements

  • Education: Bachelor’s degree required.
  • Experience: 3–5 years of event management experience, preferably within a non-profit or higher education setting.
  • Project Management: Strong organizational skills with the ability to manage multiple complex projects, timelines, and priorities simultaneously.
  • Financial Acumen: Experience managing budgets, processing payments, and working with centralized accounting or procurement systems.
  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with database systems such as Salesforce preferred.
  • Communication: Exceptional written and verbal communication skills; confident in making decisions and solving problems creatively.
  • Collaboration: Ability to work independently and effectively within a team environment.
  • Customer Service: Excellent interpersonal and client service skills with a focus on relationship building and engagement.
  • Fundraising Knowledge: Familiarity with fundraising and special event processes.
  • Travel: Ability and willingness to travel as needed for events and programs.

Responsibilities

  • Plan, execute, and manage all aspects of alumni signature events, including Homecoming, Lift Off celebrations, industry gatherings, and reunions.
  • Oversee event logistics such as site selection, catering, audiovisual needs, vendor coordination, and budget management.
  • Collaborate with campus partners and the communications team to develop marketing materials and campaigns that enhance event awareness and engagement.
  • Recruit, train, and manage volunteers to support signature events and regional alumni activities.
  • Lead and engage six Eastern U.S. Alumni Networks, partnering with regional leaders to plan and execute impactful events that strengthen alumni connections.
  • Expand volunteer engagement strategies, including recruitment, training, recognition, and ongoing communication.
  • Support divisional initiatives, philanthropy-related events, and daily alumni office operations.
  • Evaluate event performance, provide feedback for improvement, and contribute to the development of new engagement opportunities.
  • Perform other duties as assigned.

Benefits

  • Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding!
  • Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
  • Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
  • Generous Time Off: Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
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