Associate, Digital Operations

Walmart

79d • $49,009 - $91,017

About The Position

The Associate, Digital Operations supports the successful execution of digital initiatives and ongoing operations across the Global Franchise Digital portfolio. This position helps maintain daily coordination across platforms, partners, and internal teams—ensuring timely delivery of assets, documentation, and performance updates. The role will combine a range of executional and partner support-focused duties, along with digital process improvements, documentation, and vendor management to drive operational excellence.

Requirements

• At least three (3) years of experience in digital operations, project or content management, consulting, finance, or a related field required.
• Bachelor’s degree in a related field or equivalent experience required.
• Strong organizational and time management skills required.
• Attention to detail and comfort working in fast-paced environments required.
• Fluency in Excel and PowerPoint, including building basic data models and creating charts, tables, and slide formats that effectively convey key information and insights required.
• Ability to take initiative and communicate effectively with a variety of stakeholders required.
• Deep sense of curiosity and eagerness to learn about digital platforms, fan engagement, and franchise operations required.
• Critical reasoning and problem-solving skills; a driving desire to find answers to questions and solutions to problems required.

Nice To Haves

• Familiarity with shared cloud-based collaboration and data visualization and reporting tools (e.g., SharePoint, JIRA, Tableau, etc.) strongly preferred.
• Basic fluency with popular digital media and fan engagement platforms (e.g., YouTube, TikTok, Meta, streaming services) strongly preferred.
• Experience using project management or collaboration tools (e.g., Airtable, Asana, Trello, Slack) strongly preferred.

Responsibilities

• Coordinate digital deliverables and partner asset workflows across franchises, platforms, and internal teams.
• Maintain and update key trackers and dashboards, ensuring timely and accurate data input and distribution.
• Support recurring performance reporting and one-off campaign recaps in collaboration with Analytics and Strategy leads.
• Help with logistics and prep for key meetings, including gathering materials, creating slide decks and artifacts for presentation, and capturing action items.
• Assist with intake, routing, and delivery of requests between internal stakeholders and external partners.
• Document standard operating procedures, templates, and process guidelines in support of broader operational consistency; organize and maintain team file archives and data repositories for convenient use and accuracy.
• Troubleshoot and escalate issues in workflow systems or platform delivery processes.
• Participate in and on occasion, lead special projects or innovation pilots that align with the team's strategic goals.
• Perform other duties as assigned.

Benefits

• Health insurance coverage
• Employee wellness program
• Life and disability insurance
• Retirement savings plan
• Paid holidays and sick time
• Vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees