Associate Demand Field Service Technician

ABB•Houston, TX

17h•Remote

About The Position

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Regional Service Manager - South In this role you will be responsible for Associate Demand Field Service duties in Automation Energy Industries Service. Associate Demand Field Service Technicians perform service in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality service. As an Associate Demand Field Service Technician in Greater Houston, TX, you will be required to work independently and as part of a team based on customer/contract requirements. The work model for the role is: Remote #LI-Remote This role is contributing to the Automation Energy Industries Division. You will join a dynamic, talented, high performing team, where you will be able to thrive.

Requirements

High School diploma or GED required.
A special combination of experience and/or demonstrated accomplishments will be considered.
Must be willing to maintain overnight travel of 80%
Candidates must already have a work authorization that would permit them to work for ABB in the US

Responsibilities

Performing entry level field service tasks, identifying technical issues, and performs analysis through remote or on-site activity in service categories and products.
Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
Executing work on a first-time right approach with customers, and ensuring the job is done on time and as per quality standards.
Troubleshooting simple equipment failures and making recommendations to avoid such issues in the future.

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid.
Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Vacation is provided based on years of service for hourly and non-exempt positions.