Associate Delivery Manager

Deseret Mutual Benefit Administrators•Salt Lake City, UT

5d•Hybrid

About The Position

DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter-day Saints. DMBA is hiring an Associate Delivery Manager to lead delivery for low-code, process automation, and integration initiatives. We are looking for a quick, adaptable learner to help us focus on execution and operational delivery. This role partners with product owners, low-code engineers, and business stakeholders to translate strategy into reliable releases, optimize delivery practices, and drive measurable business value.

Requirements

1 to 5 years working directly with business stakeholders on process optimization, workflow design, or continuous improvement initiatives.
Bachelor's degree in Information Systems, Business, or related field, or equivalent experience.
Experience managing software delivery for low-code or enterprise automation platforms, or similar aptitude and experience.
Familiarity with Agile delivery, sprint planning, velocity tracking, backlog grooming, and release planning.
Change management experience guiding customers through technology adoption.
Excellent written and verbal communication and presentation skills.
Demonstrated ability to learn complex processes and systems quickly and to translate them into delivery plans.
Highly organized, detail-focused, and self-motivated with solid problem-solving and conflict-resolution skills.
Minimum typing speed of 50 WPM.

Nice To Haves

Experience with one or more low-code platforms such as Microsoft Power Platform, Appian, OutSystems, Mendix, or similar.
Hands-on with Agile tools such as Jira, Azure DevOps, or equivalent for backlog and velocity tracking.
Familiarity with integration patterns, APIs, RPA, and common enterprise systems (ERP, CRM).
Certifications: Certified ScrumMaster (CSM), PMP, SAFe, or equivalent delivery/Agile certification.
Experience creating dashboards and metrics using Power BI, Tableau, or similar.

Responsibilities

Delivery leadership - Manage end-to-end delivery of multiple software projects concurrently, owning timelines, risks, dependencies, and release roadmaps.
Agile execution - Coach and run Agile ceremonies (Scrum and Kanban), track sprint velocity, remove impediments, and continuously improve team delivery.
Backlog and scope management - Lead backlog grooming, prioritize epics and user stories with Product Owners, establish acceptance criteria, and maintain a clear release plan.
Roadmaps and release planning - Develop and maintain product roadmaps, feature mapping per release, and pre-plan subsequent releases to ensure predictable delivery.
Reporting and stakeholder communication - Produce regular, actionable status reports and dashboards for executives, product owners, and engineering leads.
Business consulting and process design - Collaborate with business stakeholders to define processes, propose optimized workflows, and design effective end-user experiences.
Requirements and QA enablement - Elicit functional and non-functional requirements, produce feature maps and user stories, support sprint demos, and coordinate QA and acceptance testing.
Change adoption and enablement - Drive technology adoption by enabling business teams, delivering training, and building self-sufficiency for product owners and power users.
Cross-functional coordination - Align engineering, integration, security, and operations teams to ensure releases meet quality and compliance expectations.

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