Associate Delivery Manager

CBTS

8h

About The Position

The Associate Delivery Manager supports the successful execution of client engagements, technology initiatives, and internal delivery programs. This role serves as a critical coordination point between clients, delivery teams, and internal stakeholders to ensure smooth operations, timely delivery, and adherence to quality and governance standards.
The Associate Delivery Manager is responsible for planning, coordinating, tracking, and reporting on project activities while proactively identifying risks and driving resolution. This role requires strong organizational discipline, stakeholder communication skills, and experience working within structured delivery frameworks.

Requirements

• MS Office Applications (Advanced)
• Jira (Advanced)
• SharePoint Online (Advanced)
• ServiceNow – ITSM & GRC (Advanced)
• Power BI Pro (Advanced)
• Azure DevOps (Advanced)
• Tableau (Advanced)
• Agile SAFe (Proficient)
• Scrum (Proficient)
• ITIL (Advanced)
• Miro (Proficient)
• Confluence (Proficient)
• Project Planning & Scheduling
• Budgeting & Cost Control
• Stakeholder Management
• Quality & Delivery Assurance
• Risk Management & Compliance Alignment
• Effective Communication
• Sound Judgment & Decision Making
• Collaboration & Influence
• Adaptability & Change Management
• Accountability & Ownership
• Ethical Conduct & Inclusion
• Bachelor’s degree in Engineering, Computer Science, Information Technology, Telecommunications, Business Management, or a related field.
• 12–15 years of relevant professional experience in delivery management, program coordination, or enterprise project environments.
• Demonstrated experience working across multi-disciplinary teams within structured delivery frameworks.

Nice To Haves

• MBA or Master’s degree preferred.
• Experience supporting enterprise-scale technology or transformation programs preferred.

Responsibilities

• Coordinate day-to-day project execution, including activity planning, resource allocation, progress tracking, and maintaining updated project dashboards.
• Serve as the communication bridge between cross-functional teams and stakeholders, providing consistent status updates and addressing concerns proactively.
• Identify, document, and escalate risks and issues; maintain RAID logs and support impact analysis for change requests.
• Prepare and deliver regular status reports, document key decisions and action items, and ensure project documentation is organized and audit-ready.
• Ensure adherence to established delivery methodologies, governance frameworks, and quality standards.
• Support internal audits, reviews, and compliance activities.
• Promote continuous improvement by identifying opportunities to enhance delivery processes and team efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level