Associate Dean, Student and Academic Services

University of Maryland, Baltimore-posted 2 days ago
$137,000 - $152,000/Yr
Full-time • Manager
Baltimore, MD
1,001-5,000 employees
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The University of Maryland, School of Nursing invites applications for the position of Associate Dean, Student and Academic Services (Associate Dean, Student Services). The School of Nursing offers an upper division baccalaureate degree and graduate degrees including masters, Doctor of Nursing practice, and Doctor of Philosophy, which is in collaboration with the University of Maryland, Baltimore Graduate School. The Associate Dean, Student and Academic Services provides strategic direction and innovation solutions to challenges, monitors trends in higher education and healthcare, and recommends future decisions for the Office of Student and Academic Services. The School of Nursing Associate Dean, Student and Academic Services is a member of the Dean’s executive team, reports to the Dean and works closely with the management of academic programs, on strategic planning, coordination, and implementation for academic issues and programming initiatives. The Associate Dean serves as a strategic partner to leadership for matters concerning students and serves as the school's representative in campus-wide student affairs initiatives, related academic programming, and policy deliberations. The Associate Dean of Students and Academic Services is responsible for ensuring the effective delivery of a range of services including admissions, student success support, career development, financial planning, registrar services, and enrollment management. The Associate Dean provides strategic evaluation, planning, development and academic program coordination with the commitment to the University's core values of respect and integrity, well-being and sustainability, equity and justice, and innovation and discovery. Benefits: Exempt Regular UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job). UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

  • Oversees all of the School's Student and Academic Services operations, which include admissions, student success support, career development, enrollment management, financial planning, counseling and advisement, registrar and student placements functions, student information systems, and student affairs divisions. Ensure compliance with all policies and practices, state and federal laws and regulations and provide quality services to all current students, prospective students, and alumni.
  • Supervises a team of staff located at two locations - the University of Maryland, Baltimore and the Universities at Shady Grove in Rockville, Maryland. Serves as support and advocate for Student and Academic Services team. Contributes to continuous professional development of direct and indirect reports.
  • Provides leadership, guidance, and oversight of student life activities, school and university policies, and oversees and manages resources to provide assistance to students for academic and individual counseling matters for students enrolled in university programs. Monitors student placement processes to ensure sufficient and relevant placement opportunities are available for undergraduate, graduate, and terminal degree students.
  • Provides leadership to support the School of Nursing's mission and strategic initiatives for student and academic services. Contributes to the advancement of the school’s agenda and strategic and outreach plans.
  • Ensures the provision of adequate, accurate, and timely data for immediate and long-term strategic decision-making and operational leadership. Formulates and implements plans for student development, retention, and success.
  • Develops and executes enrollment management plans for both prospective and current students with leadership teams. Ensures success of school recruitment and outreach plans.
  • Serves as advocate for students and liaison between the student body, faculty and administration, and the University, on matters affecting students, including professional and diversity matters in consultation with Diversity and Inclusion leadership. Works with students, faculty, and administrators to develop student-friendly initiatives. Monitors student registration, performance, retention, and academic progress.
  • Facilitates liaisons and partnerships with internal units and external institutions to advocate for the advancement of the school’s mission and strategic goals.
  • Serves as the liaison to the Dean in supporting senior management in addressing unanticipated challenges and opportunities.
  • Participates in and provides input to multiple University committees and advisory boards including the Judicial Board regarding student disciplinary matters.
  • Oversees the administrative liaison and support the governance of student organizations to assist students with the planning, implementation and approval process for student organization formation, budgets, projects, events and travel, when appropriate.
  • Enhances the quality of life of students through the timely provision of academic and personal counseling. Makes appropriate referrals to School of Nursing and/or other University student services resources or other community resources as appropriate.
  • Oversees the School’s Student Emergency Fund and makes recommendations to the Dean on individual student allocations.
  • Recommends leadership improvements to the student experience and executes new improvement initiatives.
  • Provides research and advice to the Dean regarding sensitive issues.
  • Performs other duties as assigned.
  • Master’s degree in a relevant field. Nursing degree preferred.
  • Twelve (12) years spent progressively building a background in student services, strategic and tactical planning functions or related public service may be considered.
  • Five (5) years leadership with a thorough understanding of student services or activities. Experience in an institution of higher education is preferred.
  • This position will be exempt from notice, as per policy VII-1.22 - Policy on Separation for Regular Exempt Employees.
  • This position will be required to file financial disclosure to the State of Maryland Ethics Commission.
  • Clery Act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.
  • Possess a thorough knowledge of student and academic requirements to develop and communicate student service & activity models and able to perform position in compliance with all requirements/regulations/laws.
  • Ability to maintain high standards in establishing goals, structures, and processes necessary to implement a mission and strategic vision.
  • Maintain awareness with trends and influences and continuously seek improvement in quality of services and processes.
  • Assume personal responsibility for all outcomes; make effective and timely decisions; apply knowledge to solving problems requiring identification and analysis of complex variables pertaining to services and compliance.
  • Ability to effectively communicate both verbal and written thoughts, ideas, and facts.
  • Write and present information in a clear and concise way to present complex information to various constituents.
  • Interpret and understand written information and is able to listen attentively to verbal and non-verbal cues that lead to a deeper understanding.
  • Ability to work cooperatively with others and demonstrates professional, ethical, respectful, and courteous behavior when interacting with others.
  • Ability to meet customer expectations and provide follow-up with customers.
  • Reach compromise and consensus to influence and negotiate.
  • Ability to successfully manage conflict and work well with a diverse workforce.
  • Demonstrate a collaborative and approachable style that encourages others to openly share thoughts and ideas.
  • Ability to recommend and implement new and existing technological solutions to support the optimization of student services.
  • Ability to serve as a manager, mentor, and advocate for team.
  • Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.
  • Nursing degree preferred.
  • Experience in an institution of higher education is preferred.
  • comprehensive benefits package that prioritizes wellness, work/life balance, and professional development
  • retirement program
  • generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance
  • professional learning and development programs
  • tuition remission for employees and their dependents at any University System of Maryland school
  • flexible work schedules and teleworking options (if applicable per job)
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