Associate Dean of Operations & Student Experience, School of Business

Quinnipiac University•Hamden, CT

23d•Onsite

About The Position

The Quinnipiac University School of Business invites applications for the role of a leadership position as Associate Dean of Operations and Student Experience. The Associate Dean will help elevate the student experience within a nationally recognized school by guiding excellence in student experiences, operations, enrollment, and financial management and by fostering program excellence and innovation in both and student experiences and undergraduate and graduate programs. As Associate Dean of Operations and Student Experience, you will join a forward-thinking School of Business team deeply committed to preparing students for meaningful 21st-century careers and lives. This role offers the opportunity to influence academic operations, shape an exceptional student experience, and collaborate closely with faculty, staff, and campus partners to cultivate an engaged, thriving learning community. As a member of the School of Business leadership team, the Associate Dean plays an integral role in advancing the school’s strategic plan and supporting the implementation of the University’s broader strategic priorities. Working collaboratively with faculty, students, and staff, the Associate Dean ensures program innovation and excellence, effective admissions and enrollment management practices, and high-performance operations that support student success. This is a full-time, professional staff, 12-month, in-person appointment, reporting directly to the Dean of the School of Business. The Associate Dean will teach at the graduate or undergraduate level (1/1 load) and shall maintain scholarly academic qualifications as defined by the school’s standards for teaching, research, and service. This position may be eligible for an academic appointment. To qualify, candidates must meet the criteria for associate or full professor in one of the school's departments and possess a record of teaching, scholarship, and service commensurate with the standards for earning tenure at the School of Business at Quinnipiac University. About the School: The mission of the Quinnipiac University School of Business is to holistically educate and equip learners for meaningful lives and careers in dynamic, interdependent global environments. We pursue excellence in teaching, research, and real-world experiential learning with an emphasis on the human qualities that make us unique. To fulfill our mission, the school fosters a vibrant learning environment by developing innovative curriculum, inclusive learning community, supporting faculty efforts to advance knowledge and inquiry through research and scholarship, stimulating, real-world applied and immersive learning, and engages with the business community. Our 99.7% placement rate among undergraduates and graduates within 6 months of graduation is a strong index of our success. The School of Business is located on our Mt. Carmel Campus, in a state-of-the-art new building with technology-enabled classrooms, multipurpose auditorium, and meeting spaces. The new building features specialized resources including a financial technology center, user experience and behavioral insights lab, Applied AI and Analytics lab, and virtual reality lab The Quinnipiac University School of Business is a dynamic, student-centric community that includes 1,650 undergraduate and 550 graduate students. We offer 15 undergraduate majors, 16 minors, 3 dual degree programs, 4 accelerated dual degree programs, and 5 graduate degree programs. We offer in classroom as well as online and hybrid programs. We are an AACSB accredited school in business and have earned the distinctive AACSB accreditation in accounting. Our 67 full-time faculty, administrators, and administrative support staff are committed to excellence in teaching, research, and service. About Quinnipiac: Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,700 students in more than 100-degree programs through its Schools of Business, Communications, Education, Computing & Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts & Sciences. Our 21 Division I teams have achieved remarkable success, boasting multiple conference titles. This includes a 2023 NCAA National Championship win in ice hockey, a three-time defending national champion women’s rugby team, and a trip to the Sweet 16 for our women’s basketball team. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review. The Wall Street Journal ranked Quinnipiac #51 among the best colleges in the nation, and second in Connecticut, for our exceptional graduation rate, salary impact, learning facilities, career preparation and learning opportunities. The university is in the midst of program expansion and renewal for both traditional and adult learners, the development of innovative strategic partnerships, and just opened a South Quad with three new buildings. For more information, please visit qu.edu . Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X.

Requirements

Doctoral degree in business or related discipline required
A minimum of 10 years of progressive leadership experience in higher education
Proven ability to work with students, faculty, staff, and external partners in program and curricular development, and addressing issues (including identifying root causes, and implementing solutions quickly and professionally
Values-based leader with demonstrated success collaborating with faculty across disciplines, experience working across units and functional areas, including forging, and overseeing interdisciplinary programs and initiatives in an inclusive environment
Strong analytical skills and expertise in measuring, monitoring, and reporting metrics
Demonstrated accomplishments student advising and in developing and launching innovative academic programs.
Academic or related administrative experience and demonstrated success overseeing complex operations, financial management, and accreditation at the school or department level
Excellent written and oral communication skills
Experience working in a fast-paced environment handling many projects simultaneously, exceptional organization skills
Commitment to contribute to inclusive excellence in the academic community
Proven ability to collaborate effectively with individuals from varied backgrounds

Responsibilities

Ensure quality undergraduate and graduate programs by working with faculty to develop innovative new programs and continuously improve curriculum and School of Business co-curricular experiences
Explore and encourage the development of high-quality interdisciplinary and innovative programs designed to enhance student experiences, including certificates and badges, and programs for lifelong learners
Work with external partners to align them with student experience initiatives, such as capstone project experiences
Advance student success through a robust system of student advising, student communication, and by developing initiatives to increase student satisfaction, retention, and timely graduation
Service as a School of Business liaison with Quinnipiac’s Office of the Dean of students and the Provost’s office including matters of academic standing
Support continuous improvement of student advising for undergraduate and graduate students
Work collaboratively with admissions staff and school faculty on strategy and implementation of student recruitment and retention in undergraduate, graduate, and nondegree programs
Oversee enrollment planning, and admissions processes and events ensuring a seamless experience from first impression through yield to matriculation
Serve as a member of the Dean’s administrative leadership team
Manage budget operations, including expense approvals, variance reporting, and annual budget planning.
Work collaboratively with other deans, directors, and program chairs to create course schedules, ensuring that teaching loads, faculty sufficiency ratios, and faculty qualification ratios are met
Report school-level and accounting program data as required for AACSB accreditation
Provide leadership for the student services team, assistant dean, and the team administrative assistants to foster positive leadership and a collaborative environment
Oversee the operations of the school, liaising with university departments including facilities, IT, HR, and public safety
Other duties as assigned

Benefits

We offer a comprehensive benefits package for full-time faculty and staff which includes tuition remission for employees and their dependents and a culture that is inclusive and driven by excellence.

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