Associate, DC Support Services

Mariner Wealth AdvisorsOverland Park, KS
8h

About The Position

The Associate - DC Support Services is responsible for onboarding new clients and providing support to the defined contribution support services department while learning performance measurement, reporting and investment policy monitoring to become a DC Support Analyst.

Requirements

  • Bachelor’s degree
  • CFA Investment Foundations Program required within 12 months of start date
  • CPFA retirement plan designation within 24 months of start date
  • Highly organized with strong analytical skills and attention to detail
  • Positive attitude toward client relations to provide exceptional, proactive client service
  • Strong verbal and written communication skills are essential to effective client relationships
  • Displays the ability to be highly organized and flexible with multiple priorities and changing deadlines
  • Ability to think critically and solve problems leveraging available resources
  • Solid understanding of mathematical computations
  • High level of aptitude for software systems and Microsoft Office. Specifically, Excel, Word, and Adobe/Foxit
  • Desire to take initiative and add value to create a better client experience
  • Willing to go above-and-beyond to build a lasting client relationship
  • Ability to organize time and perform tasks with minimal direction
  • Able to manage time effectively and multi-task
  • Able to work in a team environment
  • Able to travel, if needed
  • Deadline oriented

Nice To Haves

  • 1 years of relevant professional experience preferred
  • Familiarity with MS Office Suite, specifically MS Excel and MS Outlook
  • Data entry experience with strong attention to detail
  • Corporate retirement plan experience preferred
  • Open to a variety of experience levels, experience with investments a plus

Responsibilities

  • Gather and input plan assets by fund along with total assets under management
  • Gather and input performance returns for proprietary stable value funds and custom holdings
  • Onboarding and setup of new clients including internal systems setup and report creation
  • Maintain client and plan data in CRM
  • Generate DC retirement plan reporting on a monthly and/or quarterly basis
  • Prepare client investment analysis and reviews
  • Communicate with Advisors and Service team
  • Prepare standard investment policy statement and monitor adherence to plan’s policy statement
  • Prepare annual fee analysis
  • Create participant enrollment videos using Venrollment for defined contribution clients
  • Create and maintain plan highlights
  • Prepare fee benchmarking to ensure competitive cost for value
  • Attend recordkeeper calls with clients as scheduled
  • Participate in group participant meetings to inform of plan changes
  • Learn and develop the necessary skills to move into a DC Support Services Analyst role
  • Other projects as requested by the Team Lead or Managing Director
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