Associate, DashMart - Regulatory Strategy & Operations

DoorDash USA • Washington, DC

2d • Hybrid

About The Position

Our New Verticals Strategy & Operations team is re-inventing the way consumers think about grocery, convenience, alcohol and retail delivery through both our first-party and third-party operations businesses. DashMarts are our first-party offering designed to provide on-demand deliveries through a new type of convenience. Inside DashMarts we sell household essentials, groceries, brand-name favorites, local favorites and so much more! We have sites all over the country and are growing our geographic footprint, services we offer and scaling our existing sites today!
As we scale our physical footprint across new and existing markets, navigating complex regulatory environments is critical to enabling sustainable growth. Our Regulatory Strategy & Operations team ensures DashMart can expand efficiently while maintaining compliance with local zoning, permitting, and community requirements.
In this role, you will support the execution of regulatory workflows that enable growth while minimizing risk, cost, and timelines. You will identify and track regulatory and community-related issues across our site portfolio, and partner cross-functionally with Operations, Real Estate, Legal, Construction, Public Policy, and Category Management teams to support site launches and ongoing operations.
You will analyze data, support audits, and build processes that improve how we identify, track, and resolve issues across markets. You will report to a Manager on our DashMart Regulatory Operations team; we operate in a hybrid model with time split across your home office, in-market site visits, and cross-functional collaboration.
You’re excited about this opportunity because you will…
Build. You’ll help build and improve processes that support regulatory operations across DashMart, contributing to more efficient and predictable site launches and operations.
Strategize. You’ll support the development of strategies that address regulatory and community-related challenges across markets.
Experiment. You’ll translate strategies into operational improvements and pilots, testing new approaches to improve execution.
Analyze. You’ll assess operational performance, identify trends and issues, and use data to inform decisions and prioritize improvements.
Collaborate. You’ll work with a cross-functional team, including local operations, construction, real estate, vendor and category management, and warehouse design teams.

Requirements

• You solve problems from first principles.
• You’re equally comfortable operating at 10,000 feet and 1 foot.
• You’re unafraid of ambiguity.
• You’re analytical.
• You have 1–3 years of professional experience.
• You have completed your BS/BA Degree.

Nice To Haves

• Exposure to local government or city planning processes.
• Familiarity with zoning, permitting, or entitlements is preferred.
• Preferably in a relevant field such as Urban Planning, Public Policy, Environmental Policy, Real Estate Development, or a related discipline.

Responsibilities

• Build processes that support regulatory operations across DashMart
• Support the development of strategies that address regulatory and community-related challenges across markets
• Translate strategies into operational improvements and pilots, testing new approaches to improve execution
• Assess operational performance, identify trends and issues, and use data to inform decisions and prioritize improvements
• Work with a cross-functional team, including local operations, construction, real estate, vendor and category management, and warehouse design teams.

Benefits

• comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
• DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level