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For over 15 years, Poll Everywhere has built innovative software that empowers both corporate and educational institutions to create more inclusive and engaging experiences. We know that long-term success starts with strong customer relationships-so we're expanding our Customer Success team with an Associate Customer Success Manager (Associate CSM) who's eager to learn, grow, and build a meaningful career in customer success. In this role, you'll support the success of a portfolio of clients by helping them realize the full value of our platform. Working closely with experienced team members and reporting to the Customer Success Team Manager, you'll assist in day-to-day account coordination, learn to build value-driven relationships, and gain hands-on experience in product adoption and customer engagement. You'll collaborate cross-functionally with Sales, Product, and Customer Support to support customer needs, surface insights, and begin identifying opportunities for growth and risk mitigation. This role is ideal for someone early in their customer success journey who's passionate about helping others, curious about how SaaS businesses grow, and excited to learn best practices in client management. At Poll Everywhere, we foster a growth mindset, value initiative, and provide the support and mentorship needed to help you thrive. If you're ready to start your career in Customer Success and grow with a company that values impact, collaboration, and continuous learning, we'd love to meet you.
