Associate Customer Service Engineer - San Diego
About The Position
Lumenis is a global medical technology company known for innovative, energy-based solutions and exceptional customer support. Our Field Service Engineers play a critical role in ensuring our technology performs reliably in clinical environments. We are seeking a skilled and motivated Associate Customer Service Engineer to deliver on-site technical support, installation, and maintenance of advanced equipment. This role is ideal for someone who enjoys hands-on work, problem-solving in real-world environments, and building strong customer relationships.
Requirements
- Degree or technical certification in Engineering, Electronics, or related field (or equivalent experience)
- Experience in field service, maintenance, or technical support roles
- Strong troubleshooting and customer-facing communication skills
- Ability to travel and work independently
- Valid driver's license
Nice To Haves
- Experience with industrial, medical, or automation equipment
- Knowledge of PLCs, networking, or control systems
Responsibilities
- Install, commission, maintain, and repair company equipment at customer sites
- Diagnose and resolve mechanical, electrical, and software issues efficiently
- Perform preventive maintenance to maximize system uptime and performance
- Provide technical training and guidance to customers and end users
- Document service activities, findings, and recommendations accurately
- Collaborate with engineering and support teams to improve product reliability
Benefits
- Competitive pay
- Medical, dental, and vision insurance
- Life and disability insurance
- 401(k) retirement plan
- Paid time off, including vacation and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
