Associate Consultant

Kinaxis - New York, NY

Full-time - Entry Level

Onsite - New York, NY

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Associate Consultant role at Kinaxis involves working closely with customers to address their business performance challenges, particularly in the context of supply chain management. The position requires participation in customer requirements discovery sessions, supporting solution architects, mentoring junior consultants, and ensuring that customers derive business benefits from the solutions provided. The role emphasizes a commitment to customer service and the ability to adapt to a fast-paced work environment.

Responsibilities

• Participate in deep-dive customer business requirements discovery sessions and develop requirements specifications documentation.
• Support Solution Architect in providing creative solutions to complex business problems while maintaining best practices.
• Guide and mentor junior consultants on the project team during project.
• Learn Maestro software and perform solution configuration.
• Perform training of customer end users on the configured solution.
• Understand supply chain industry trends and benchmark customer against the same.
• Ensure the customer is obtaining the business benefits as captured in the business case.
• Support the validation and testing of the solution and capture user feedback.
• Support data management and data integration related activities.
• Any other reasonable project related tasks as assigned by the Project Manager.

Requirements

• A passion for working in customer facing roles and have great interpersonal, communication, facilitation and presentation skills.
• BS/MS/PhD in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Statistics or a related field with an excellent academic record.
• Ability to learn a new application - Kinaxis Maestro.
• Self-direction with ability to excel in a fast-paced work environment.
• Work well in a team environment and have the ability to work effectively with people at all levels in an organization.
• Ability to communicate complex ideas effectively in English and Japanese, both verbally and in writing.
• Excellent problem solving and critical thinking skills.

Nice-to-haves

• Experience in supply chain management or consulting roles.
• Familiarity with data management and integration processes.

Benefits

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons