Associate Consultant

ReSource Pro•Atlanta, GA

26d•Remote

About The Position

As an Associate Consultant for Propellint, a ReSource Pro company, you will contribute to insurance technology and data initiatives by supporting assigned workstreams and end-to-end delivery activities. The Associate Consultant will perform business analysis, support implementation execution, and collaborate with client stakeholders under the guidance of senior consultants, while building deeper domain and consulting expertise. We hire the best because we believe great people create exceptional experiences. That's why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self. All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.

Requirements

Bachelor's Degree in Information Technology, Business, Engineering, or related field
3-5 years' experience in business analysis, consulting, insurance operations, or technology implementation
Hands-on experience in insurance operations (claims, underwriting, policy, billing) preferred
Experience executing complex system implementations
Demonstrated ability to engage stakeholders, senior stakeholders, and executive leadership
Effective client advisory, facilitation, and stakeholder management skills
Proven ownership of implementation governance and delivery outcomes; Ability to translate strategy into executable plans and measurable business results
Analytical reasoning and structured problem-solving capacity; Ability to navigate ambiguity and provide clear, structured guidance in evolving environments

Responsibilities

Support end-to-end business requirements activities from discovery through validation and approval
Participate in structured stakeholder workshops to elicit, analyze, and document complex business needs; Recommend scope definition, prioritization, dependency mapping, and change control in partnership with delivery leadership
Serve as a subject matter expert for P&C insurance platforms, including policy, claims, billing, underwriting operations, and reporting systems
Apply real-world insurance operations experience to ensure solutions are practical, scalable, and outcome-driven; Collaborate closely with client stakeholders and technical teams to validate requirements and solution intent.
Ensure requirements are traceable through design, testing, and delivery phases.
Support and lead implementation efforts from project kickoff through go-live across client, internal, and third-party teams; Collaborate with project managers to develop delivery plans, milestones, risk mitigation strategies, and dependency tracking
Contribute to the creation and maintenance of key delivery documentation, including functional specifications and test plans
Responsible for system configuration and solution design to ensure alignment with approved business requirements; Coordinate testing activities, including system testing, UAT preparation, and production readiness; Provide hands-on guidance to clients during UAT to support successful adoption and issue resolution; Serve as an escalation point for delivery risks, issues, and client concerns
Responsible for delivery quality, readiness, and adherence to implementation standards
Serve as a trusted advisor to client leadership across operational, technical, and strategic initiatives; Support executive-level communications, presentations, and decision-making forums
Responsible for ensuring system configurations accurately reflect real-world operational workflows and compliance needs
Recommend reporting, analytics, and data enablement strategies to support business insights
Contribute to identifying opportunities for operational improvement, automation, and enhanced reporting capabilities; Support platform adoption by aligning technology capabilities with business processes