Associate, Communications

The Walt Disney Company•Celebration, FL

About The Position

Provide communications support to help maintain and enhance the reputation of the Disney Signature Experiences (DSE) portfolio. In this role, the Associate will assist in executing internal and external communications activities that promote key reputation drivers among priority audiences. Responsibilities include supporting issues management and crisis communications, crafting reputation-building stories for earned and owned media, and creating a variety of communication assets such as press releases, key messages, and social media content. The Associate will collaborate with Public Relations, Marketing, and segment-wide partners.

Requirements

Experience in communications or related field, including professional internships.
Strong administrative, writing, research, and presentation skills.
Knowledge of the media.
Excellent grammar skills and proficiency with Associated Press writing style.
Computer proficiency in Microsoft Office and willingness to learn new software applications.
Ability to work under tight deadlines and manage multiple priorities while maintaining professional poise.
Proven ability to work well independently or in a group and is a self-starter.
A commitment to working in ways that support and encourage diversity, equity, and inclusion.
Demonstrated ability to handle confidential and sensitive information.

Nice To Haves

Knowledge of the travel and timeshare industries.
Experience working with the Walt Disney Parks and Resorts business.
Familiarity with media research/monitoring tools such as Muckrack, Meltwater, and Netbase/Quid.
Fosters inclusive and welcoming work environment.

Responsibilities

Support the implementation of communication plans across DSE brands.
Assist in tracking media coverage and compiling industry headlines as assigned.
Track media inquiries and reputational incidents.
Research and document industry issues, trends, influencers, and practices to inform leadership and potential partnerships.
Draft media communications, briefs, updates, summaries, and other written content.
Coordinate e-newsletter and/or press release content and distribution.
Post updates to internal/external websites, digital signage, and other digital platforms.
Assist with internal/external events, photo and video shoots, and stakeholder engagements, including Cast events.
Create graphics, take photos for projects/initiatives with limited scope and scale.
Partner with analytics team to aggregate and report out on internal/external coverage of communication strategies.
Assist with issues management and crisis communications preparedness, including updating contact lists, building message repositories, researching best practices, compiling and organizing supporting materials.
Assist in drafting press releases and reputation-building stories for earned and owned media channels as directed by team members.
Support a variety of communications activities as directed by the Communications team.