Associate Clinical Oncology Specialist (East Tennessee)

Natera • Knoxville, TN

407d • $80,000 - $100,000

About The Position

The Associate Clinical Oncology Specialist (ACOS) plays a crucial role in supporting account sales and service activities for Oncology products at Natera. This position focuses on ensuring patient adherence to prescribed testing protocols, improving patient outcomes, and identifying areas for enhancement in clinical workflows and internal processes. The ACOS will cultivate relationships with key personnel in Oncology accounts to facilitate patient retention and unit growth, primarily in the East Tennessee region, including Knoxville and Chattanooga.

Requirements

• Bachelor's degree preferred or Associate's degree with a minimum of 4 years of relevant experience.
• Minimum of 2 years of sales experience.
• Background in medical assistance, clinical support, patient liaison, or nursing.
• Proficient in Microsoft PowerPoint and Excel; fluent in understanding data spreadsheets and technologies.
• Strong organizational and communication skills, both written and verbal.

Nice To Haves

• Experience in a fast-paced environment.
• Ability to think strategically and execute tactically.
• Demonstrated ability to quickly learn software and reporting systems.

Responsibilities

• Work with assigned Clinical Oncology Specialists (COS) to grow, maintain, and support existing customers.
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to ensure adherence to protocols prescribed by Oncologists.
• Assess the needs of medical professionals and staff with a focus on customer support and problem-solving.
• Become an expert on all Natera Oncology products and processes to maximize effectiveness in the field.
• Educate medical professionals on the tools and resources provided by Natera for test order management.
• Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.
• Collaborate with internal stakeholders, such as sales reps and patient coordinators, to achieve optimal outcomes for patients and providers.

Benefits

• Commuter assistance
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree