ASSOCIATE CLINICAL ACCOUNT SPECIALIST - Baltimore, MD York, PA Salisbury, MD Washington, D.C.

Johnson & Johnson • Washington, MA

359d • $75,000

About The Position

The Associate Clinical Account Specialist (ACAS) position is a 6-9 month training position for those with little to no electrophysiology (EP) experience. Upon successful graduation from the program, the ACAS will be promoted to a Clinical Account Specialist (CAS). As a CAS the candidate will provide expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of BWI's systems and catheter equipment (e.g., The CARTO System, associated software modules and RF generator) during case procedures within an assigned geography. The expectation that is that this work leads to meeting and/or exceeding business goals.

Responsibilities

• Attend all portions of the ACAS fellowship training program without exception.
• Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
• Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
• Prioritize and appropriately respond to requests in a high-stress environment.
• Maintain composure and problem-solving focus during stressful interactions.
• Respond daily to requests by email and voicemail.
• Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners.
• Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition.
• Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures.

Benefits

• Health insurance
• Savings plan
• Pension plan
• Disability plan
• Vacation pay
• Sick time
• Holiday pay
• Work, personal and family time off
• Company car through the Company's FLEET program
• Annual performance bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Chemical Manufacturing
• Number of Employees: 5,001-10,000 employees