Career Opportunities: Associate Client Solutions Manager (93588)

Freeman•Dallas, TX

47d•Hybrid

About The Position

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter. The Associate Client Solutions Manager - Show Organizer Event Logistics is responsible for providing clients will a well-rounded planning and service experience. You will be in a lead &/or supporting role in the planning and execution of events, providing support, consultation, and high-level logistics coordination. You will execute the event plan in alignment with the client's budget. This position will support our Show Organizer group under our Growth (Sales) team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be located in Dallas, TX.

Requirements

6+ months of related sales, account management, or project management experience
Excellent customer service and organizational skills
Ability to learn multiple internal and external systems
Ability to successfully manage multiple events simultaneously
Working knowledge of all Microsoft software

Nice To Haves

Bachelor's degree preferred, High School Diploma or Equivalent with relevant work experience required

Responsibilities

Able to lead and manage events up to $250,000 per event
Works with Show Organizer clients to produce their events once the business has been sold
Manages client requirements, expectations, scope changes per event
Liaison between client and our Creative, Strategy, Sponsorships, Graphic Production, Operations, and other Freeman departments
Primarily produces business sold into a local market
Travels to show location to manage event from move-in through move-out
Responsible for accurate and timely invoicing to be sent to client
Maintains knowledge of all products and service offerings and upsell to existing clients beyond current contract
Quotes prices and manages budgets
Partners with Business Development and Client Relationship teams to renew client business
Translates client requirements by working within internal systems to disseminate information to appropriate departments in a timely manner to ensure successful onsite execution
May be primary producing lead or may be part of a team on the execution of events
Responsible for maintaining and growing partnerships with facilities/venues
Entertains clients as necessary