Associate, Client Processing II- Conventional Debt

BNY Mellon • Pittsburgh, PA

57d

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Associate, Client Processing II - Conventional Debt to join our Conventional Trust Client Platform team. This role is located in Pittsburgh, PA.
In this role, you’ll make an impact in the following ways:

Requirements

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 3-5 years of total work experience is preferred.
• Knowledge of regulatory and legal requirements and BNY corporate policies involving risk and control to support improved business processes through technology.
• Attention to detail
• Problem solving, critical thinking, time management and communication
• Ability to self-manage, prioritize, and execute workload
• Prior experience with Microsoft Office applications, especially Excel
• Applicable local/regional licenses or certifications as required by the business.

Nice To Haves

• Prior experience working in an agile ecosystem, highly preferred
• Experience in brokerage processing is preferred.

Responsibilities

• Perform routine and non-routine client service and transactional support functions.
• Provide analytics and reporting services, working to improve and automate transaction processing systems.
• Advise organizational units/teams to ensure timely delivery of service or resolution of issues.
• Provide direction to lower-level service roles in the successful delivery of support or service.
• Process account-related transactions per scheduled events or client authenticated direction.
• Answer inquiries and resolve problems or issues.
• Assess needs and suggest/promote alternative approaches to service models.
• Participate in straightforward product development, product enhancement, and system testing to ensure accurate and efficient processing of high-value transactions.
• Solve problems based on an understanding and knowledge of system intricacies.
• Integrate in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
• Manage situations requiring adaptation of response or extensive research according to client needs.
• May allocate and check work of support team members and be responsible for supervisory review, training, and approval actions.
• Contribute to the achievement of team objectives.

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level