Associate, Client Processing I

The Bank of New York Mellon • Houston, TX

68d

About The Position

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. We're seeking a future team member for the role of Associate, Client Processing I to join our Conventional Trust Client Platform team. This role is located in Pittsburgh, PA or Houston, TX.

Requirements

• Bachelor's degree or the equivalent combination of education and experience.
• 0-3 years of total work experience preferred.
• Excellent communication and writing abilities.
• Demonstrated ability to prepare transmission files and coordinate with cross-functional groups.
• Attention to detail.
• Problem solving, critical thinking, time management and communication.
• Ability to self-manage, prioritize, and execute workload.
• Prior experience with Microsoft Office applications, especially Excel.

Nice To Haves

• Willingness to learn processes.
• Interest in personal growth as the department is growing and changing every year.

Responsibilities

• Performs routine and non-routine client service and transactional support functions.
• Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues.
• Processes account related transactions per scheduled events/client authenticated direction.
• Following established procedures, answers inquiries, and resolves problems or issues.
• Manages situations which may require adaptation of response or extensive research according to client response.
• Escalates more complex situations to senior colleagues.
• Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
• Performs complex operational tasks in a product or functional area.
• Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data.
• May be responsible for allocating and checking work of team members.
• May be responsible for specific supervisory review and approval actions.
• Contributes to the achievement of team objectives.

Benefits

• Highly competitive compensation.
• Benefits and wellbeing programs.
• Access to flexible global resources and tools.
• Focus on health and personal resilience.
• Generous paid leaves, including paid volunteer time.

What This Job Offers

• Career Level: Entry Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees