Associate Client Partner

Robots and Pencils

107d

About The Position

Robots & Pencils is growing, and we’re looking for client-focused leaders to help grow our business. We help clients achieve real outcomes through cloud-native infrastructure, human-centered design, and pragmatic AI — and now we need someone to strengthen client relationships and ensure delivery excellence across our portfolio.

Requirements

• 8–10 years of consulting and delivery leadership (experience at a major consultancy or mid-sized firm a plus).
• Experience growing accounts and building trusted executive-level relationships.
• Depth in digital delivery (software/product, cloud, data/AI) with the ability to connect technology to business outcomes.
• Strong account operations experience, program governance, profitability, talent allocation, forecasting, and delivery metrics.
• Demonstrated ability to coach and develop emerging leaders, fostering team growth and cohesion.
• Recognized subject matter expertise in delivery and/or client domain, with the ability to influence client direction and industry practices.
• Flexibility for regular travel.
• Certifications (PMP, Agile/SAFe, etc.) are a plus.

Responsibilities

• Shape account strategy with senior leaders and align cross-workstream goals to deliver client outcomes.
• Build and deepen executive relationships, fostering long-term strategic partnerships.
• Lead integrated program plans that balance client impact, profitability, and quality.
• Act as a role model for delivery teams, promoting trust, cohesion, and high standards.
• Coach Directors and develop emerging leaders, sponsoring career growth across the account.
• Partner with cross-functional R&P teams and client stakeholders to resolve issues and drive continuous improvement.
• Define account vision, lead proposals for existing clients, and new clients with sales, and ensure delivery feasibility in growth opportunities.
• Oversee delivery quality, profitability, and talent while mitigating risks and ensuring client satisfaction.
• Contribute to practice standards through thought leadership, innovation, and reusable frameworks.

Benefits

• Join a global team of strategists, designers, and engineers creating meaningful, scalable, human-centered solutions.
• Support a portfolio that drives real impact for our clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees