Associate, Case Management Strategic Operations

Oscar Insurance Company•Dallas, TX

2d•Remote

About The Position

You will be responsible for working cross functionally with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. We ask that you have project management, implementation and communication skills with an ability to work across disparate initiatives and stakeholders at the same time. You will report into the Senior Manager, Case Management Strategic Operations Work Location: This is a remote position, open to candidates who reside in: Dallas, TX. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area.

Requirements

3+ years of experience in program management and design within healthcare space
2+ years of experience in delivering projects / programs independently and within a team environment
1+ year of SQL experience
1+ year of Excel/Google Sheets experience

Nice To Haves

Experience using data and metrics to drive improvements in programs
Experience / background in a fast-paced operations environment
Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support
PMP Certifications or Program Management Certifications
Lean/Six Sigma Certifications
Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)

Responsibilities

Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, vendor management, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion.
Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
Mentors team members and promotes colleagues' growth and professional development
Compliance with all applicable laws and regulations
Other duties as assigned