Associate Caregiver Health RN

Providence • Olympia, WA

89d • $39 - $60

About The Position

Providence is calling for Associate Caregiver Health RN located in Spokane, WA - Per Diem/On Call, Day Shift. In promoting optimal health and well-being in Providence Saint Joseph Health caregivers, the CHS Call Center RN is responsible for providing clinical caregiver health services, primarily through telephonic and virtual means, and in Caregiver Health Services offices at times. The CHS Center RN ensures compliance with state and federal requirements and PSJH policies and protocols and utilizes the tools provided to ensure accuracy of information and direction to our caregiver and core leader customers. Accountable for timely and effective response, management, resolution, escalation of incoming inquiries, in accordance with established Service Level Agreements (SLAs). Applies critical thinking to resolve complex questions regarding COVID-19, intake of exposures, caregivers reporting symptoms, exclusion from and clearance to return to work, the after-hours management of blood/body fluid exposures, virtual pre-employment health screens, and support annual surveillance activities, as well as other CHS activities as identified and trained to. Mentors and supports new members and/or new processes and initiatives. Participates as an integral team member with CHS colleagues and leaders to deliver high quality occupational and environmental health services. Performs all duties in a manner that promotes Providence Saint Joseph Health mission, values, and philosophy.

Requirements

• Washington Registered Nurse License upon hire.
• 1 year experience as an RN in an acute or post-acute setting.

Nice To Haves

• Bachelor's Degree in Nursing.
• 1 year experience in an Employee/Occupational Health setting.
• 6 months experience with computer databases and systems, such as Microsoft Office, Excel, OHM.

Responsibilities

• Provide clinical caregiver health services primarily through telephonic and virtual means.
• Ensure compliance with state and federal requirements and PSJH policies and protocols.
• Respond to, manage, resolve, and escalate incoming inquiries in accordance with established Service Level Agreements (SLAs).
• Apply critical thinking to resolve complex questions regarding COVID-19 and caregiver health issues.
• Mentor and support new members and/or new processes and initiatives.
• Participate as an integral team member with CHS colleagues and leaders.

Benefits

• 401(k) Savings Plan with employer matching.
• Health care benefits (medical, dental, vision).
• Life insurance.
• Disability insurance.
• Paid parental leave.
• Vacation and holiday time off.
• Voluntary benefits.
• Well-being resources.

What This Job Offers

• Industry: Hospitals
• Education Level: Bachelor's degree