Associate Care Navigator - New Hampshire
About The Position
An affiliated company of VNS Westchester, Community Care Navigation is seeking an ASSOCIATE CARE NAVIGATOR To help guide adults through life transitions, VNSW’s Community Care Navigation Program (CCN) provides comprehensive life planning, care navigation and wellness services in the comfort of an individual’s home – in-person. VNS Westchester is a destination Employer who cultivates a people oriented environment and fosters professional development. “We take care of our People!” JOB SUMMARY: The Associate Care Navigator works with clients and care-givers/families to provide service coordination and accompaniment and transportation to medical appointments. The Associate Care Navigator works under the guidance of the Care Navigator and in collaboration with the Care Navigation and Entitlement team. The Associate Care Navigator is responsible for carrying a client case load and performing the following functions:
Requirements
- Associate or Bachelors degree preferred.
- Prior health care experience is required; experience with geriatric populations is a plus.
- Candidate will receive on the job training.
- Candidate must have valid New Hampshire driving license and be willing to drive clients.
- Candidate will demonstrate independence, flexibility, responsiveness and good organizational skills
- Understanding and ability to deliver highest degree of customer focused services.
- Excellent verbal and written communication skills; candidate must have strong computer skills.
- Hours are Monday to Friday.
- Must be available to travel within Manchester and Hudson NH and surrounding areas on a daily basis.
Nice To Haves
- experience with geriatric populations is a plus
Responsibilities
- Provides transportation and accompaniment to medical appointments, as necessary
- Accompanies client to ER, when necessary
- Collaborates with Care Navigation team to meet Lifeplan goals of client
- Attends discharge and care planning meetings as client advocate and documents any changes for client and Care Navigator
- Plans and coordinates all aspects of client moves
- Coordinates and arranges for personal care items as requested by client and approved by Care Navigator
- Coordinates external services as requested by client and Care Navigator
- Provides emotional support and companionship to clients as needed
- Reports any change of client status to Care Navigator and client caregivers
- Documents all interactions and occurrences in Home Health Exchange
- Educates and Advocates for the client in all venues. Functions as client’s health care advocate.
Benefits
- Medical, Dental, and Vision
- Pension
- Long and short term disability
- Health Savings account
- Life Insurance
- Tuition Reimbursement Plan
- Generous PTO
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
