Associate Campaign Manager

iHeartMedia • Nashville, TN

2d • $17 - $22

About The Position

As an Associate Campaign Manager on the Client Success – Markets team, you will support key digital campaigns in post-sale – from campaign execution to revisions and reporting. On this team you will work cross-functionally and act as a liaison between teams (Sales, Operations, Product) to ensure successful account performance and growth. Success in this position requires a great focus on providing best in class client service and ability to thrive in an ever-changing work environment.

Requirements

• Strong attention to detail as this is dealing with intricate orders, campaign performance and reporting.
• Demonstrates strong & proactive written & verbal communication skills. This is particularly important since it is an in-take queue and requires clarifying questions with support teams, sales and ad operations teams throughout fulfillment.
• Familiar with digital terms and products including but not limited to impressions, net cost, gross costs, impression buffers, podcasts, streaming & banners.
• Time management skills: demonstrated ability to balance workload and communicate turn-times, as well as any anticipated delays
• Self-starter, proactive in task completion as well as issue resolution
• Very comfortable with Outlook and Excel, and general software systems

Nice To Haves

• Respect for others and a strong belief that others should do this in return
• Ability to work within standardized procedures and an understanding of when to escalate
• Skills to solve straightforward problems using established procedures
• Close attention to detail, following up until issues are resolved
• Common courtesy when communicating with coworkers and outside contacts

Responsibilities

• Support post‑sale digital campaigns from launch through completion, including setup, execution, optimizations, and reporting.
• Serve as a liaison between Sales, Operations, and Product teams to ensure smooth campaign delivery and performance.
• Manage campaign revisions, trafficking updates, and ongoing quality checks to maintain accuracy and alignment with client goals.
• Monitor pacing, performance, and delivery to identify issues early and recommend solutions.
• Prepare and deliver campaign reporting, insights, and performance summaries to internal teams and clients.
• Provide best‑in-class client service by responding promptly to requests, troubleshooting issues, and ensuring a positive experience.
• Contribute to account growth by identifying optimization opportunities and supporting renewal conversations.

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed