Associate Business Systems Specialist | Titleist

Acushnet Company•Fairhaven, MA

12d•$57,460 - $71,240

About The Position

Join our team as an Associate Business Systems Specialist, where you’ll play a key role in supporting and enhancing Acushnet’s global ERP platform (AGS) and the systems that power Titleist sales and service. In this dynamic role, you’ll help implement new functionality, create and validate program code, analyze business processes and leverage AGS/SAP to drive efficiency across golf ball, custom ball, club, and accessory operations. You’ll design and maintain Cognos reports, collaborate with IT and business partners to test new system features, and develop COM/SCE personalizations and program panels in AGS/SAP to improve user interface enhancements that improve worldwide system performance. You’ll also manage product data—such as item hierarchies and search groups—and provide support to domestic, Canadian, and international sales teams. This is an exciting opportunity to contribute to critical systems and support the continued success of the Titleist brand.

Requirements

Associate’s degree in Computer Science, Business Administration, or a related field (required)
Minimum 3 years of experience in Business Systems, including work with ERP platforms (Infor M3 or SAP preferred)
Experience delivering technical training and creating Ad‑Hoc reports, with strong understanding of reporting logic
Advanced proficiency in Microsoft Excel and Cognos 10 Report Studio/Workspace Advanced
Intermediate to advanced skills in Microsoft Word and PowerPoint
Strong understanding of ERP principles, practices, and procedures
Ability to learn and adapt to new and emerging software quickly
Proven strengths in: Project Management: planning, coordination, communication, timely delivery Innovation: creative thinking, resourcefulness, generating improvements Problem‑Solving: analyzing issues, developing solutions, collaborating effectively Adaptability: managing change, shifting priorities, and unexpected challenges

Nice To Haves

Prior experience in golf, customer service, and/or sales is highly preferred
Ability to sit for extended periods and communicate by phone regularly

Responsibilities

Implementing new functionality
Creating and validating program code
Analyzing business processes and leverage AGS/SAP to drive efficiency across golf ball, custom ball, club, and accessory operations
Designing and maintaining Cognos reports
Collaborating with IT and business partners to test new system features
Developing COM/SCE personalizations and program panels in AGS/SAP to improve user interface enhancements that improve worldwide system performance
Managing product data—such as item hierarchies and search groups
Providing support to domestic, Canadian, and international sales teams