Associate Bursar - 206280

ETSU • Johnson City, TN

1d

About The Position

The Office of Tax and Revenue is accepting applications for an Associate Bursar.

This position involves managing staff and overseeing the operational calendar of
the Bursar’s office. Responsibilities include counseling students and parents on
billing, reconciling accounts, preparing fiscal year-end reports, collecting
receivables, managing payment systems, and supervising Assistant Bursar
positions. The role also involves handling cash receipts, directing registration
fee processes, ensuring compliance with delinquent accounts procedures, and
supporting ERP system and collection software changes. Additionally, the
position serves as a backup for the Bursar.

Requirements

• Knowledge of generally accepted banking, personnel, billing, and collections procedures, and contract law
• Knowledge of PCI compliance
• Knowledge of accounting principles
• Knowledge of proper reconciliation procedures and applicable federal and state laws
• Knowledge of personal computers, including Microsoft Office, with an emphasis on Excel
• Knowledge of report writer tools for ad hoc reporting and query design, specifically Argos
• Ability to communicate effectively
• Ability to work in complex Enterprise Resource Planning systems
• Ability to provide excellent customer service internally and externally
• Ability to exercise good judgment in evaluating situations and making decisions
• Ability to establish and maintain an effective working relationship with students and employees
• Bachelor’s degree or higher in accounting or a business related field.
• Three (3) years of experience in accounts receivable or general ledger accounting.
• Two (2) years of supervisory experience
• An equivalent combination of education and relevant experience may be considered.

Nice To Haves

• Master’s degree in business or accounting
• Higher education experience
• Knowledge of Banner Student, Banner Finance, TouchNet, and Oracle

Responsibilities

• managing staff
• overseeing the operational calendar of the Bursar’s office
• counseling students and parents on billing
• reconciling accounts
• preparing fiscal year-end reports
• collecting receivables
• managing payment systems
• supervising Assistant Bursar positions
• handling cash receipts
• directing registration fee processes
• ensuring compliance with delinquent accounts procedures
• supporting ERP system and collection software changes
• serving as a backup for the Bursar

Benefits

• Job Family - Financial Management 2
• Salary – MR 9 (Salary Schedules [https://www.etsu.edu/human-resources/pay/paytables.php])
• For information on employee benefits, please visit  www.etsu.edu/human-resources/benefits/ [https://www.etsu.edu/human-resources/benefits/].

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees