Associate Branch Manager

Lendmark Financial Services, Inc.•Jefferson City, MO

37d

About The Position

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option." Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options. GENERAL SUMMARY: The role of the Associate Branch Manager is to assist the Branch Manager by overseeing all daily operations of the branch and ensuring all functions are completely and properly performed by the staff in the absence of the manager. The Associate Branch Manager will serve as a mentor to staff as well as develop and promote additional business for the branch through community relations and providing superior service to customers.

Requirements

High school diploma or GED
5 plus years consumer finance or related experience
Ability to work with minimum supervision
Excellent communication skills
Proficient working knowledge of industry or related industry lending software, Microsoft Windows, Excel and Word Applications

Nice To Haves

Associates or Bachelor's Degree
Bilingual, Spanish/English

Responsibilities

Assist with the management and motivation of the staff to meet goals and objectives relating to branch profitability, volume, lending, credit quality, collections and expense.
Make loan decisions up to established lending limits or recommend loan decisions; process consumer loans; close consumer loans; collect accounts in varying stages of delinquency.
Assist branch manager with business development relationships within the community. Sell products and services to meet sales goals.
Assist customers with the implementation of solutions, and monitor overall customer satisfaction.
Assist branch manager with matters regarding hiring, staffing, training, performance reviews and terminations as applicable.
Ensure a high quality of customer service.
In the Managers absence, serving as the team lead, coordinating all branch functions and serving as the primary point of contact for daily operational issues
All other duties as assigned.