Associate Branch Manager

QC SupplyWillmar, MN
3dOnsite

About The Position

As the Associate Branch Manager at QC Supply, you will play a pivotal role in collaborating with our Branch Manager to execute day-to-day processes and operations of our Willmar, MN location. From supporting walk-in customers in our showroom, while also flexing to pick, pack and ship, making sure orders are accurate and delivered on time, you'll be an essential part of our team. Your strong partnership skills will shine as you become a critical point of contact for any customer service-related matters, showcasing our commitment to fostering customer partnerships. If you're ready to take on a dynamic role that keeps you on your toes, this position is perfect for you. Additionally, your presence on the floor and in the warehouse will drive process improvement initiatives, reflecting our forward-thinking approach to business management. Join us in this dynamic role where your passion for agriculture and dedication to excellence will make a real difference.

Requirements

  • 3-5 years of proven work experience in sales or business management
  • Strong understanding of distribution and the required routines in support
  • Monitor and help to ensure that housekeeping, policy adherence and safety standards within the distribution space are maintained
  • Coordinate with Sales and Marketing teams to proactively manage promotional sales lifts
  • Monitor inbound and outbound order product flow
  • Dispatch and issue sales order picklists to the floor for processing and shipment
  • Coordinate deliveries with customer locations and monitor customer satisfaction
  • Aid in the collection and reporting of key site metrics
  • Audit and track facility quality and accuracy on a regular basis
  • Assist with inventory management, including shelving products and performing cycle counts
  • Maintain the inventory levels to ensure that there are adequate quantities on hand of all stock
  • Understanding of market dynamics and ability to exercise sound business judgement
  • Experience utilizing Microsoft Office/ Word and Excel
  • Ability to function in a fast-paced customer driven environment
  • Ability to lift up to 50 pounds occasionally as required

Nice To Haves

  • Agriculture experience is preferred but not required
  • Recommend to customers the best parts and equipment available with which their needs can be addressed
  • Educate new customers on new products and special promotions as well as promote QC Supply products
  • Properly operate office equipment, handle payment transactions, and efficiently utilize computer operating systems
  • Contribute ideas for Continuous Improvement

Responsibilities

  • Supporting walk-in customers in our showroom
  • Pick, pack and ship
  • Making sure orders are accurate and delivered on time
  • Critical point of contact for any customer service-related matters
  • Drive process improvement initiatives
  • Oversee all aspects of the location and ensure efficient distribution processes
  • Maintaining safety standards, policy adherence and housekeeping protocols
  • Manage inbound and outbound order flows
  • Support inventory control through daily cycle counts

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Critical Illness
  • Accident and Group Legal Insurance
  • Flex Spending Account
  • Health Savings Account
  • paid time off (PTO)
  • paid holidays
  • 401k match available after eligibility requirements are met
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