Associate Branch Manager Forward Hire- Southwest Houston District
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About The Position
Wells Fargo is seeking a Forward Hire Associate Branch Manager (SAFE) for the National Branch Network as part of the Consumer, Small and Business Banking division. This role is designed to provide a consistent and positive customer and employee experience across a specific geography. As a Forward Hire Associate Branch Manager, you will have the opportunity to increase your experience in leading and managing teams by supporting multiple branch locations within the district. This position is highly visible and critical, offering a great career path as you transition into either an Associate Branch Manager or Branch Manager (SAFE) based on business needs and available opportunities. In this role, you will be responsible for leading, managing, and developing a diverse team of high-performing direct or indirect reports. You will create a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are expected to lead a defined customer engagement process, coaching to specific behaviors that enhance customer experience and drive business growth. This includes executing policies and procedures in alignment with applicable regulations, managing operational excellence, and overseeing the allocation of people and financial resources for the branch. Your responsibilities will include being flexible and adaptable to changing priorities while meeting customer needs, coaching and developing a high-performing team, resolving tactical issues regarding customer and employee experience, and identifying opportunities to make banking easier for customers. You will also lead the branch while engaging stakeholders and internal partners to deliver a customer-centric experience, assist with transactions as needed, and serve as a role model in delivering exceptional customer service. Additionally, you will be responsible for the selection, evaluation, and development of staff, ensuring compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations.
