Associate, Billing

Vestwell•New York, NY

2d•$70,000 - $80,000•Hybrid

About The Position

Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? At Vestwell, our people make all the difference. As we continue to scale, we are looking to add an Associate to join our Billing team, within the Finance department. As a Finance Associate in the Billing Team, you will play a critical role in ensuring smooth and accurate billing operations. You will be responsible for managing customer accounts, preparing invoices, and monitoring accounts receivable to support the financial health of the company. Your role will involve frequent interaction with clients, partners, and internal teams to resolve issues and facilitate timely payments. Additionally, you will contribute to financial reporting, assist in reconciliation tasks, and help streamline billing processes. This position also offers the opportunity to participate in system implementations and enhancements, where you will work to optimize our billing software and improve operational efficiency.

Requirements

Bachelor’s degree in Finance, Accounting, or a related field.
1 - 3 years of experience in billing, accounts receivable, or finance operations.
Proficiency in Excel; familiarity with billing is a plus.
Strong attention to detail and a willingness to learn.
Effective communication skills and ability to work collaboratively in a team setting.
Organizational skills and ability to handle multiple tasks effectively.
This role will be based in either the New York City office, and will be part of Vestwell's hybrid in-office operation.

Responsibilities

Perform billing operational tasks, including reviewing contracts with customers and partners, creating customer profiles in internal systems, manage new subscriptions to ensure readiness for monthly and quarterly invoicing cycles, and generate invoices.
Reconcile revenue/billing-related balance sheet accounts, such as deferred revenue and A/R.
Receive and reconcile payments made via checks, credit cards, and ACH transfers.
Assist with the collections process by supporting timely collection of past-due invoices and escalating as necessary to clean up accounts receivable and improve cash flow.
Serve as the key point of contact within the Billing department for internal team members, as well as collaborate with other departments to resolve issues raised by clients.
Utilize billing and accounting system data to perform ad hoc analyses for internal and external reporting purposes.
Participate in month-end, quarter-end, and year-end close processes.
Assist in implementing new billing software and system enhancements to streamline operations.