Associate Banking Advisor

Northern Trust • New York, NY

1d • Hybrid

About The Position

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Associate Banking Advisor This is a client-facing, individual contributor role responsible for delivering high-quality service and operational support to commercial banking clients. The role works closely with a small, collaborative team of Banking Relationship Managers, Portfolio Banking Advisors, and internal partners to manage client relationships, respond to service needs, and support credit and account administration activities.

Requirements

• Strong knowledge of banking products, services, and internal banking operations.
• Demonstrated experience in credit underwriting and analysis, preferably within a commercial or private banking environment.
• Excellent client communication skills with the ability to manage multiple service requests simultaneously.
• Strong analytical, organizational, and problem-solving skills.
• Ability to collaborate effectively within a close-knit team while operating independently in a client-facing role.
• Minimum of 5+ years of experience in financial services, accounting, or a related field with a strong client servicing background.
• Formal credit training required, including at least one year of hands-on credit analysis and underwriting experience.

Responsibilities

• Serve as a primary point of contact for clients, responding promptly and professionally to inbound calls and emails related to account servicing, transactions, documentation requests, and loan activity.
• Support Portfolio Banking Advisors and Banking Relationship Advisors with the day-to-day management of client portfolios, including account administration, client communications, and preparation for client meetings and presentations.
• Collaborate closely with a core group of team members to execute client servicing activities efficiently and consistently across relationships.
• Manage a portfolio of clients, as appropriate, and prepare credit requests and presentations for review by the Group Credit Committee.
• Coordinate daily client transaction activity in partnership with Account Managers and Client Service Support Teams including account openings, overdrafts, fees, payments, exception clearing, and borrowing activity.
• Resolve client inquiries by identifying the underlying need, gathering required information, and coordinating with internal and external partners to execute solutions.
• Obtain and maintain documentation required for credit underwriting, monitoring, and credit file maintenance; ensure system records are accurate and current.
• Develop and coordinate client servicing action plans, ensuring timely execution and follow-up across all involved parties.
• Document services provided, procedures followed, and ongoing client communications related to daily servicing activity.
• Identify opportunities to improve service efficiency, processes, and delivery models through proactive problem-solving and collaboration.
• Communicate regularly with clients regarding account status, outstanding documentation, past-due loans, and servicing updates.
• Maintain a strong working knowledge of loan agreements, financial statements, and related documentation to effectively support and monitor client relationships.
• Ensure compliance with new account and relationship requirements, including preparation of compliance certificates, monitoring loan documentation deficiencies, and reviewing compliance reports.
• Review loan documentation, submit loan requests for evaluation, participate in loan closings as needed, and follow up on missing or outstanding items.
• Utilize and maintain proficiency in relationship management tools, systems, and client-facing applications.
• Participate in cross-functional training and share technical knowledge with peers to support team effectiveness and service continuity.
• Coordinate underwriting submissions, renewals, and due diligence activities, including appraisals, rate requests, and documentation collection.
• Execute complex servicing and credit-related activities with meaningful financial and client impact, including occasional interaction with committees or senior leadership.

Benefits

• Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits.
• Northern Trust also provides a discretionary bonus program that may include an equity component.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees