About The Position

As an Associate Banker in Market Expansion at Chase, you will play a crucial role in delivering exceptional customer experiences and building lasting relationships with clients. This position focuses on welcoming clients, managing branch operations, and providing education and advice tailored to their financial needs, all while representing the brand's commitment to diversity and inclusion.

Requirements

  • 6+ months of customer service experience.
  • High school diploma or GED equivalent.

Nice To Haves

  • Ability to make personal connections and engage customers in a professional manner.
  • Strong desire and ability to influence and educate customers on technology.
  • Cash handling experience.

Responsibilities

  • Engages clients as they enter the branch by welcoming them and managing lobby traffic.
  • Performs branch operations including managing cash devices and account origination for consumer clients.
  • Provides proactive client outreach to gauge success and offer new tools for banking and investment goals.
  • Champions new Associate Banker skills and assists in training new team members.
  • Educates clients on technology self-service options such as the Chase Mobile App and ATMs.
  • Shares best practices across supported branches to enhance customer experience.

Benefits

  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Credit Intermediation and Related Activities

Education Level

High school or GED

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