Associate Bank Manager

Associated Bank • AR

124d • $44,100 - $75,600

About The Position

At Associated Bank, we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. This position requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z. Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements. This person will also visibly lead daily branch operations and supervision of staff to ensure key objectives are met.

Requirements

• Associate's Degree or equivalent combination of education and experience.
• 1-3 years demonstrated leadership and/or supervisory experience.
• 1-3 years progressive responsibility within a financial organization to manage a branch and deal effectively with colleague and customer relations matters.
• 2-4 years customer facing sales and service experience.
• Must have access to reliable transportation and the ability to lawfully drive self, if applicable, by start date.

Responsibilities

• Act as and is responsible for all Bank Manager accountabilities when in a Branch location without an assigned Bank Manager.
• Provide leadership and implement strategies/activities that increase productivity that enable sales targets achievement which improve the financial performance of the branch.
• Deepen current and develop new customer relationships through a needs-based approach by prospecting new households and businesses while growing existing customer relationships.
• Work closely with internal departments to offer a variety of products and services to customers and prospects.
• Coach and develop branch colleagues while fostering a positive and inclusive environment to ensure personal commitment to exceeding customer expectations.
• Implement and champion change for branch colleagues and customers.
• Mitigate risk through planning, directing and controlling bank operations, ensuring that established policies, procedures and compliance requirements are consistently followed.
• Delegate responsibilities to colleagues as needed to meet branch objectives.
• Observe, coach and lead delivery of excellent customer service within the branch to achieve established customer service targets.
• Ensure the branch is appropriately staffed and scheduled every day to meet customer service expectations as well as sales and operational objectives.
• Partner with leadership to establish sales, service, operations and financial goals that are clear and measurable, and action plans to meet or exceed goals.
• Initiate new business opportunities for the bank through the development of new prospects, centers of influence and excellent service of existing client relationships.
• Provide timely coaching on performance issues, regulatory and compliance issues, and ensuring complete adherence to all company policies and procedures.
• Recruit, hire, train and develop branch colleagues.
• Manage new hire onboarding, ensuring all colleagues are highly engaged and are being developed.
• Actively participate in community organizations and activities in a manner which reflects favorably on Associated Bank as well as encouraging colleagues to participate in community activities to enhance company diversity and inclusion.
• Actively promote the bank in supermarket aisles, coaching staff to promote the supermarket banking philosophy, and helping staff adapt to aisle selling.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees