Associate Asset Manager
About The Position
We are seeking a highly organized and technically capable Associate Asset Manager to manage the full lifecycle of IT hardware assets across our global organization. This role is central to maintaining accurate inventory, planning procurement based on business needs, and ensuring proper chain-of-custody for devices under legal or compliance requirements. The ideal candidate combines strong attention to detail with technical competence and sound judgment. They thrive in a dynamic environment, balancing planning, logistics, and hands-on technical work to support smooth IT operations and compliance readiness. This role is based in Oakland, CA and must be in the office 5-days a week. The Impact You'll Have Oversee the end-to-end lifecycle of IT hardware assets — from procurement and deployment through retirement and disposal. Maintain accurate and up-to-date inventory across all global locations using the organization’s asset management systems (e.g., Jira, ServiceNow, or equivalent). Partner with HR and IT Support to forecast device needs for new hires, refresh cycles, and break/fix replacements. Plan and coordinate purchase orders for laptops, peripherals, and other IT assets in alignment with budget and lead times. Manage hardware logistics — receiving, imaging, asset tagging, shipping, and returns. Track and manage software provisioning and procurement as needed. Ensure compliance with legal and security standards, including secure handling and documentation for systems placed on legal hold. Perform forensic data preservation and system backups in coordination with Legal and Information Security teams, maintaining strict chain-of-custody documentation. Collaborate with IT Support and Engineering to define standards for hardware models, accessories, and configuration baselines. Continuously improve asset management processes, automating tracking and reporting where possible via planning, documentation, and optimization Who You Are 3+ years of experience in IT asset management, logistics, or operations, ideally within a global or multi-site organization. Highly detail-oriented with a process-driven mindset. Strong understanding of hardware lifecycle management and inventory best practices. Experience working with asset tracking tools (e.g., Jira, ServiceNow, Oomnitza, Lansweeper, or similar). Familiarity with forensic data preservation tools and imaging processes (e.g., EnCase, FTK, or open-source equivalents). Ability to handle sensitive and confidential data with discretion and precision. Excellent planning, organizational, and communication skills. Proficiency with spreadsheets and reporting tools for tracking and forecasting inventory. Ability to lift and transport equipment as needed (typically <40 lbs). Demonstrated ability to work both independently and collaboratively with distributed teams. Strong sense of ownership and accountability.
Requirements
- 3+ years of experience in IT asset management, logistics, or operations, ideally within a global or multi-site organization.
- Highly detail-oriented with a process-driven mindset.
- Strong understanding of hardware lifecycle management and inventory best practices.
- Experience working with asset tracking tools (e.g., Jira, ServiceNow, Oomnitza, Lansweeper, or similar).
- Familiarity with forensic data preservation tools and imaging processes (e.g., EnCase, FTK, or open-source equivalents).
- Ability to handle sensitive and confidential data with discretion and precision.
- Excellent planning, organizational, and communication skills.
- Proficiency with spreadsheets and reporting tools for tracking and forecasting inventory.
- Ability to lift and transport equipment as needed (typically <40 lbs).
- Demonstrated ability to work both independently and collaboratively with distributed teams.
- Strong sense of ownership and accountability.
Nice To Haves
- Technical background or certification (e.g., CompTIA A+, ITIL, JAMF, or similar).
- Experience in the Financial Services sector supporting legal, InfoSec, or compliance functions.
- Familiarity with device imaging, encryption, and data sanitization standards.
- Knowledge of hardware logistics, software license management and maintaining budgets.
Responsibilities
- Oversee the end-to-end lifecycle of IT hardware assets — from procurement and deployment through retirement and disposal.
- Maintain accurate and up-to-date inventory across all global locations using the organization’s asset management systems (e.g., Jira, ServiceNow, or equivalent).
- Partner with HR and IT Support to forecast device needs for new hires, refresh cycles, and break/fix replacements.
- Plan and coordinate purchase orders for laptops, peripherals, and other IT assets in alignment with budget and lead times.
- Manage hardware logistics — receiving, imaging, asset tagging, shipping, and returns.
- Track and manage software provisioning and procurement as needed.
- Ensure compliance with legal and security standards, including secure handling and documentation for systems placed on legal hold.
- Perform forensic data preservation and system backups in coordination with Legal and Information Security teams, maintaining strict chain-of-custody documentation.
- Collaborate with IT Support and Engineering to define standards for hardware models, accessories, and configuration baselines.
- Continuously improve asset management processes, automating tracking and reporting where possible via planning, documentation, and optimization
Benefits
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
