Associate Analyst, Systems

Saddle Creek • Lakeland, FL

8d • Hybrid

About The Position

Why Work for Saddle Creek? Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today. Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements. Department: Information Services Location: Lakeland, FL Hybrid/ Remote Option: Yes What does a day in the life of a System Analyst look like? The System Analyst of the fulfillment systems team As a System Analyst, you will serve as a guide to other system analysts on the team. Day-to-day activities include working with associates to diagnose program issues, resolve user issues, plan development, testing, work with vendors, report progress to the manager, and work with other teams within IS. As our new System Analyst, you will report to the Director of Fulfillment Systems and work directly with corporate information services (IS) to complete or lead tactical and strategic initiatives. You get to support application upgrades and business go-lives at your location with the assistance of the SME teams.

Requirements

• Bachelor’s Degree or equivalent experience is required.
• At least 3 years of experience working within Information Services or equivalent systems experience
• At least 2 years of experience working with Softeon WMS or similar Tier-1 system, including training experience
• Experience working with other Fulfillment systems such as OMS, WES, and WCS preferred
• Be familiar with the implementation of Fulfillment Automation technologies such as AMR’s, lighted picking/putting, smart carts, voice picking, and other technologies
• Experience with process improvement and implementation of “Best Practice” solutions utilizing Lean methodologies.
• Have working knowledge of process management and project management life cycle
• Recognize problems and implement systems-based solutions
• Strong critical thinking, decision-making, and problem-solving skills
• Have the ability to learn, understand, and apply new technologies and development processes
• Perform as an effective contributor in a team-oriented environment and accomplish desired results with a high degree of quality
• Be customer focused and possess a high degree of integrity and trust
• Be able to effectively prioritize and execute tasks in a high-pressure environment
• Have excellent verbal and written communication skills
• Be willing to travel for business up to 25% of the time

Nice To Haves

• Advanced degrees(s) are a plus
• Green or Black belt certification preferred
• Business experience in the supply chain industry and multiple industry verticals
• Experience with systems for multi-site warehouse/distribution/fulfillment/logistics operations especially in automated environments
• Agile scrum methodology experience

Responsibilities

• Provides specialized WMS support to users and customers
• Utilizes the following systems: Softeon WMS/WES/CRM
• Defines application problems by conferring with business, evaluating procedures and processes
• Develops solutions by preparing documentation and evaluating alternative solutions to gain approval across business
• Controls solutions by establishing specifications and coordinating production with programmers
• Validates results by testing programs
• Supports the business by training and providing support to drive best practices
• Accomplishes information systems and organization mission by completing related results as needed
• Provide status updates to team members and stakeholders
• assign other duties your way giving you the opportunity to expand and grow within your career

Benefits

• Benefits package including medical, dental, vision, HSA, and medical reimbursement
• Annual bonus eligibility
• 401(k) match
• Vacation and holiday pay
• Employee assistance and identity theft protection
• Career development and opportunity for internal promotions
• Tuition reimbursement for further education
• Company paid life insurance and short term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees