Associate Analyst Systems Engineer

Orgill-posted 3 months ago
Collierville, TN
5,001-10,000 employees
Merchant Wholesalers, Durable Goods
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We are seeking a motivated and detail-oriented Systems Engineer to join our IT team. The ideal candidate will play a critical role in maintaining and improving our IT infrastructure by focusing on system patching, onboarding, offboarding, and account access management. This is an excellent opportunity for a technical professional looking to grow their career in a collaborative environment.

  • Monitor and manage system patching schedules for servers, workstations, and applications.
  • Assess, test, and deploy software updates, patches, and security fixes to ensure systems remain secure and up-to-date.
  • Troubleshoot and resolve patch-related issues in coordination with other IT teams.
  • Maintain detailed records of patch management activities and generate reports for compliance purposes.
  • Collaborate with HR and hiring managers to provision new employees with appropriate hardware, software, and access permissions.
  • Ensure departing employees are properly offboarded, including disabling accounts and retrieving company-owned assets.
  • Maintain and refine onboarding/offboarding workflows to improve efficiency and compliance.
  • Create, modify, and deactivate user accounts across various systems and applications.
  • Enforce access control policies to ensure users have appropriate levels of access based on their roles.
  • Conduct regular audits of account access to identify and address security risks.
  • Respond to account access requests and resolve related technical issues promptly.
  • Assist with troubleshooting hardware, software, and network issues as needed.
  • Document processes, configurations, and solutions in internal knowledge bases.
  • Stay current with industry trends and best practices to improve system reliability and security.
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  • 1-2 years of experience in a technical support or systems engineering role.
  • Familiarity with operating systems (Windows, macOS, Linux) and patch management tools.
  • Basic understanding of Active Directory, group policies, and user access management.
  • Strong troubleshooting and problem-solving skills.
  • Excellent organizational and communication skills.
  • Commitment to maintaining data security and confidentiality.
  • Experience with patching tools (e.g., SCCM, WSUS, or similar).
  • Knowledge of IT service management (ITSM) frameworks such as ITIL.
  • Familiarity with identity and access management (IAM) solutions.
  • Basic scripting skills (e.g., PowerShell, Python) for process automation.
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