Associate Analyst, Production Operations, Gap Inc. B2B and International Commerce

Gap Inc.

85d

About The Position

The Associate Analyst is an expert on Production Operations systems and processes, and plays a key role in interfacing with both internal and external business partners to ensure effective communication and efficient operations through the entire assortment lifecycle, from order placement through product delivery. The team employs solid business skills and acuity in order to plan, prioritize and execute tasks and responsibilities which support and impact processes and partners across the B2B and International Commerce organization. The Associate Analyst will apply their strong understanding of Gap Inc.’s product pipelines and business priorities to organize team resources, identify and resolve issues and support business objectives. This role regularly collaborates closely with functionally and geographically diverse teams including Franchise and Global Merchandising team, Sourcing, IT, and partner support teams across the globe. The Associate Analyst continually drives the business forward through demonstration of Gap Inc.’s Words To Live By, the foundation of our workplace culture.

Requirements

• Detail oriented, flexible, organized and able to appropriately prioritize and multi-task based on business and resource needs
• Exceptional approach to customer service
• Use innovative problem-solving skills and relevant experience to address a broad range of issues and recommend solutions
• Able to consistently work toward critical deadlines while maintaining process integrity and accuracy
• Effective communication in both spoken and written mediums; able to interact confidently with business partners at different levels of responsibility within the organization
• Strong technical aptitude and ability to learn new systems and processes quickly
• Intermediate Excel

Responsibilities

• Create all Gap Outlet styles for new and carry over product then owns identifying and maintaining changes to those styles in GA for each Buy Event
• Responsible for ensuring all data attributes in SA GA are complete so they can properly flow in GLOSS for booking and PO creation
• Maintains Merchant Reporting required to track changes throughout season for all Franchise brands
• Responsible for in-season change management, including updating reporting, updating SA GA, and the Merchant change memo to align with Global GA for all Franchise Brands
• Seasonally setup assortments in PLM Centric by copying over all BOMs and maintaining costing in Tradestone/Bamboo Rose
• Provide support for all seasonal booking events by providing system support, responding to partner inquiries, uploading partner files as needed, running and providing reports, monitoring order progress and signing off on orders upon final submission
• Partner directly with Sourcing teams to confirm the final bookings and any issue resolution
• Support PO creation for all final buy units and issue resolution to ensure swift and successful PO creation
• Regularly work through Merchant Change Log, SOA Change Log and Issues Log
• Take action on owned issues, update log and assign to new owner when needed
• Collaborate cross-functionally to support PO creation for all units, meeting critical production deadlines
• Complete seasonal Customer PO reconciliation for wholesale partners and create Mapping to connect CPO with Gap PO for Vendor shipping requirements and maintain all in season changes
• Maintain ownership of designated categories, building relationships and maintaining effective communication channels with category owners across teams
• Resolve ETL Reject variances by researching and making required changes to clear errors; resolve HAWB Bills in Error as needed
• Facilitate and/or actively attend meetings as needed to ensure current knowledge and awareness of business needs and goals, and facilitate cross functional collaboration
• Communicate regularly with cross functional teams through email to resolve Order and PO issues
• Assist with ad hoc projects and initiatives as identified as needed for system or process changes and enhancements

What This Job Offers

• Number of Employees: 5,001-10,000 employees