Associate Administrative Assistant - Social Services

County of AnokaAnoka, MN
6d$22 - $26Onsite

About The Position

Supporting the community and providing services to Anoka County residents is just the beginning for the Community Social Services and Behavioral Health Department. Commitment to quality, person-driven and individualized services is our passion. The Anoka County Community Social Services Department is recruiting for an Associate Administrative Assistant in the Licensed Care and Adult Services area. In this position, you will play a vital role in supporting the LCAS team members by representing the department as the first point of contact in the child care licensing unit. As an Associate Administrative Assistant, you will have the opportunity to assist members of the community as the initial connection to resources, paperwork and applications, and questions related to family child care licensing and other services provided by the department. This part-time, non-exempt, position is located at the Anoka County Government Center.

Requirements

  • Requires a high school diploma.

Nice To Haves

  • Two years or more of full-time (2,080 annual hours) job-related experience in office support or customer service working in a call center or in a reception environment.
  • Effectively, positively, and professionally communicate and interact with the public that have diverse life experiences.
  • Computer skills such as Microsoft Word, Excel, and Outlook.
  • Maintain confidentiality and comply with federal, state, and county rules and regulations.

Responsibilities

  • Be the first point of phone/email/fax for residents, professionals, and community members to learn more about family child care licensing, and direct to other county departments/community resources as requested.
  • Utilize multiple electronic computer programs/platforms such as Outlook, Word/Excel/pdf, Microsoft Teams, SSIS, RightFax, and others as needed and/or requested to research information, obtain, and convey information necessary for appropriate opening/closing of cases.
  • Scan, copy, fax, email, and file all documents/forms necessary for unit and department.
  • Create forms, minutes, notes, brochures, and other project requests.
  • Assist other units and departments with administrative duties and act as back up coverage when requested.
  • Attends and participates as a cooperative member of a diverse team in county meetings, trainings, and continuing education.
  • Help to create community partnerships and attend community outreach/education events.

Benefits

  • Starting Salary: $21.72 to $25.52 per hour
  • 2025 Anoka County Salary Schedule Grade 26. $45,177 to $60,964 ($21.72 to $29.31 per hour).
  • Paid flexible time off and up to 12.5 paid holidays, part-time employees are compensated on a prorated basis.
  • Pension plan and other retirement investment options.
  • Advancement/professional development opportunities
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