Associate Administrative Assistant - Social Services

Anoka County

71d • $45,177 - $53,081

About The Position

Supporting the community and providing services to Anoka County residents is just the beginning for the Community Social Services and Behavioral Health Department. Commitment to quality, person-driven and individualized services is our passion. The Anoka County Community Social Services Department is recruiting for an Associate Administrative Assistant in the Long-Term Services and Supports (LTSS) area. In this position, you will play a vital role in supporting the LTSS team members by representing the department as the first point of contact. As an Associate Administrative Assistant, you will have the opportunity to assist members of the community as the initial connection to resources and programs, paperwork and applications, and questions related to services provided by the department. This is a full-time, non-exempt, benefit-eligible position. Interviews will begin the week of November 3rd, 2025, for those selected to move forward in the hiring process.

Requirements

• Requires a high school diploma.
• Two or more years (2,080 annual hours) of full-time, job-related experience in office support or customer service, working in a call center or in a reception environment.
• Ability to effectively, positively, and professionally communicate and interact with the public that have diverse life experiences.
• Computer skills, such as Microsoft Word, Excel, and Outlook.
• Maintain confidentiality and comply with federal, state, and county rules and regulations.

Responsibilities

• Be the first point of phone/email/fax for residents, professionals, and community members to learn more about services or direct to other county departments/community resources as requested.
• Schedule interpreters for MnCHOICES Assessments for residents who use bilingual languages.
• Utilize multiple electronic computer programs/platforms such as Outlook, Word/Excel/pdf, Microsoft Teams, SSIS, MMIS, RightFax, and others as needed and/or requested to research information, obtain, and convey information necessary for appropriate opening/closing of cases.
• Scan, copy, fax, email, and file all documents/forms necessary for unit and department.
• Create forms, minutes, notes, brochures, and other project requests.
• Assist other units and departments with administrative duties and act as back up coverage when requested.
• Attend and participate as a cooperative member of a diverse team in county meetings, trainings, and continuing education.
• Help to create community partnerships and attend community outreach/education events.

Benefits

• Salary: $45,177 to $53,081 ($21.72 to $25.52 per hour).
• 24 days of paid flexible time off and up to 12.5 paid holidays.
• Comprehensive insurance, including medical, dental, vision, flex benefits and more.
• Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
• Pension plan and other retirement investment options.
• Advancement/professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED