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Hub Internationalposted 20 days ago
Full-time • Entry Level
Merrillville, IN
10,001+ employees
Insurance Carriers and Related Activities
About the position
The Benefits Associate Account Manager provides administrative and clerical support to the Employee Benefits Channel in accordance with company practices, policies and procedures. This includes assisting account managers with client needs, assisting with compliance, and completing paperwork in a timely manner.
Responsibilities
- Assist account team in providing quality customer service to existing accounts; this includes, but is not limited to: Assistance in resolving billing and claim issues, gathering renewal information and general account assistance as needed
- Assisting account team with annual enrollment by helping create communication material
- Assist with special projects in the office as requested
- Monitor and maintain accurate client information in account management systems as assigned
- Act in capacity of client manager on assigned accounts
Requirements
- Proficient in Microsoft Office Programs
- 1-2 years administrative experience
- Exceptional customer service skills
- Strong attention to detail
Nice-to-haves
- Life, Accident and Health Insurance License preferred
Benefits
- Work-life balance
- Opportunities for career growth
- Support for learning and development
