Associate Account Manager-Oregon

United Natural Foods Inc•Eugene, OR

42d•Hybrid

About The Position

The Associate Account Manager is responsible for sales in the assigned geographical area and/or key accounts. This role will manage, direct, and coordinate all sales plans and programs while creating relationships of trust, integrity, customer satisfaction, and loyalty with their clients. They collaborate with their teams to achieve the objective of building out the store and ensure customer compliance. The Associate Account Manager is intended to be a progression into an Account Manager role and will consist of a small book of business and opportunities for added training and exposure, with support from a Sr. Account Manager or Sales Manager.

Requirements

Bachelor's degree strongly preferred
1-2 years sales experience preferred
Understanding and knowledge of products
Development and execution of business plans, sales plans, and/or commission programs.
Familiarity with sales opportunities
Understanding of sales forecasting, programs, promotions, and related techniques
Understanding of margin and company profitability
Proven track record of meeting and exceeding customer expectations
Ability to work in a result-driven environment
Proficiency in Microsoft Office Suite and company systems
Excellent communication, negotiation, and presentation skills
Aptitude for financial reporting
Ability to lead without reporting authority
Ability to interact at all levels of the business
Able to manage and coordinate projects
Excellent customer service skills, problem-solving, attention to detail, and organizational skills
Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Responsibilities

Responsible for one or more customers' sales growth plans in partnership with direct supervisor's guidance and a Joint Business Plan.
Manages lower maintenance, less strategic accounts, and servicing existing customers with the goal of growing into a role where more advanced and strategic accounts could be assigned.
Represent customer accounts purchasing from Natural and Conventional UNFI divisions.
Partner with sales team and region merchandising to execute sales plans and goals designed to increase sales, profit margin, and minimize expenses.
Makes key decisions on addressing and identifying customer needs and concerns for assigned accounts in support of Mgr Sales or Mgr Account.
Forecast profit, volume growth and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts.
Bridge for assigned Customers between Sales and Ops to manage through challenges and provide resolutions.
Responsible for budgeted sales and profit margin results for assigned accounts.
Analyze sales reporting and create strategies to drive sales.
Develop well-defined plans to drive sales and profit margin across all product departments and professional services for assigned accounts.
Drives proactively the company's initiatives to ensure the success of the customer.
Partners with internal and external shareholders to establish open lines of communication regarding all aspects of the business. Focuses efforts on mutual sales and profit growth.
Regularly interacts with customer leadership teams to present opportunities and communicate resolutions to build trust and grow profitable sales.
Conduct regular reviews of sales activities and effectiveness. Regularly work with vendors, brokers, and merchandising teams to develop promotions and incentives to increase sales and improve performance.
Coordinate with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising, Product Specialists, and Professional Services to identify strategic selling opportunities for accounts.
Meets or exceeds account expectations and established deadlines.
Focused and strategic partnership with learning & development team, account management team, and direct supervisor to gain full understanding of best practices in sales growth and relationship management to deliver sales results.
Individual development plan to include strategic training courses and personalized development strategies.
Performs other duties as assigned.