Associate Account Manager
About The Position
Cutting Edge Landscape is seeking a highly motivated, experienced, and operations-focused professional to join our growing team as an Associate Account Manager . The Company For nearly 30 years, Cutting Edge has built a reputation as an industry leader in Idaho and, more recently, expanded to Salt Lake City, Utah. As development in the Boise-area continues to accelerate, Cutting Edge is poised to continue its tremendous growth as the foremost landscape services provider in the Intermountain West region. Cutting Edge is a full-service commercial landscape company, offering landscape maintenance, landscape design & construction, snow removal, holiday lighting & décor, exterior maintenance services, and more. We serve the area’s premier commercial properties and communities. The Opportunity Growth creates opportunity! We are seeking an A-Player to join our vibrant local business, which is part of a progressive horticultural organization with national reach. As an Associate Account Manager, you’ll: Build and foster relationships with Cutting Edge clients and ensure satisfaction. Assist in presenting recommendations for property improvements, proper horticulture procedures, and quality service within budget. Manage all customer communication within client portfolio alongside the Account Management team. Partner with clients to actively promote landscape enhancements to beautify existing properties. Learn how to maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded. Work with the Operations team in the resolution of customer problems or concerns. Achieve revenue, profitability, and contract renewal goals. Ensure renewals of each current account within the customer portfolio. If this sounds exciting to you, we are seeking a leader with these qualifications:
Requirements
- 1+ years' experience in the landscape industry in an account management or similar capacity
- Exceptional interpersonal communication and relationship building skills.
- Strong organization and conflict management abilities
- Capacity to make critical judgments, solve problems and demonstrate careful attention to detail.
- Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
- Experience in managing enhancement sales and estimation.
- A Winning Attitude!
Responsibilities
- Build and foster relationships with Cutting Edge clients and ensure satisfaction.
- Assist in presenting recommendations for property improvements, proper horticulture procedures, and quality service within budget.
- Manage all customer communication within client portfolio alongside the Account Management team.
- Partner with clients to actively promote landscape enhancements to beautify existing properties.
- Learn how to maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
- Work with the Operations team in the resolution of customer problems or concerns.
- Achieve revenue, profitability, and contract renewal goals.
- Ensure renewals of each current account within the customer portfolio.
Benefits
- Competitive salary, plus a healthy performance and retention-based incentive program
- Paid vacation and holidays
- Company vehicle, laptop and phone
- Full suite of health insurance – medical, dental, vision, etc.
- 401(k) with company match
- Accelerated professional development opportunities.
- Exceptional company culture
- Leading teams recognized by Idaho Business Review as the top landscape company for 5+ years in a row.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
