Associate Account Manager

OpenX•New York, NY

12d•$60,000 - $71,000

About The Position

OpenX is seeking a results-driven and strategic Associate Account Manager to drive revenue growth and strengthen relationships within a portfolio of mid-market omnichannel publishers. In this role, you will partner closely with the Business Development Sales Lead to manage overall performance and revenue forecasting. You will lead initiatives to expand direct supply integrations, optimize yield, and resolve performance issues in collaboration with cross-functional teams. As a trusted advisor to your clients, you will own strategic meetings, QBRs, and client engagement, while providing key insights into publisher strategies and market trends. Your deep knowledge of the OpenX platform and product suite will enable you to deliver data-driven recommendations and contribute feedback to shape product innovation. This role is ideal for a proactive team player passionate about digital advertising, publisher success, and industry growth.

Requirements

1 - 3 years of Account Management, Customer Success, or analytical work experience with programmatic publisher, yield optimization, or programmatic ad tech.
Natural curiosity and strong understanding of the ad tech and programmatic industry.
Strong communicator with a history of building relationships with clients.
Strong problem solving and analytical mindset to diagnose issues and make informed recommendations for improvement.
Advanced knowledge of Excel; high proficiency in Powerpoint.
BA / BS degree, or combination of equivalent work experience, training and education.

Responsibilities

Partner with BD Sales lead to own a book of mid-market and reseller publishers and responsible for overall performance and revenue forecast
Drive publisher revenue growth through new direct supply integrations, yield optimization.
Identify, troubleshoot, and solve performance anomalies with the Solution Architect team.
Cultivate and maintain relationships with day to day contacts at publishers.
Maintain a deep understanding of assigned publisher’s strategy, goals, and OpenX’s stack ranking to communicate to Exec and Product team in monthly updates.
Own QBRs, strategy meetings, and client entertainment as needed.
Be an expert in OpenX publisher platform, analytics and reporting tools, and overall product suite.
Identify market and product opportunities and provide a constant stream of feedback to management and product teams.
Keep up to date with recent market and industry trends.
Support and share know-how with other team members in order to reach business goals and revenue objectives.
Generate and deliver trends and meaningful insights to clients, translating into actionable recommendations.